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DTCC

Senior Computer Operations Analyst

Tampa, FL

Are you ready to explore a world of possibilities?

Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and surrounded by other professionals as you learn new skills, advance your career, and see the impact of your efforts every day.
Pay and Benefits:

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Retirement benefits
  • Paid Time Off and other leave of absence
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)
Why you'll love this job:

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As a member of the Enterprise Production team. The Senior Systems Engineering Analyst role is responsible for providing technical support for various applications and systems within DTCC's Mainframe operation environments. We work closely with our Infrastructure teams and our internal business clients to resolve and advance technical support incidents where necessary.
Your Primary Responsibilities:
  • Support DTCC applications by providing monitoring, application, and system support for DTCC's Production, QA, PSE, DEV and test environments
  • Provide 24x7 support for event monitoring, incident triage, and critical issues.
  • Provide support to all environments on a shift basis, handling any activity for any environment as required
  • Provide access administration for application access to DTCC's various Production, QA, PSE, DEV and test environments and applications
  • Provide lead management support in maintaining the host operating system on Mainframe, Linux/UNIX, and Windows environments
  • Provide oversight on IPLs, MVS console activity, and HMC activities
  • Provide support and assistance with Autosys jobs/boxes, mainframe scheduling activities and auto operator commands on UNIX/LINUX servers
  • Identify and implement efficiencies and improvements to standard processes and procedures
  • Contribute to projects by completing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
  • Provide support for change management approval, execution for DTCC's data center services
  • Perform level 1 and 2 support for Mainview MQ & CICS products.
  • Disaster Recovery experience a plus as participation in disaster recovery tests are required (done on weekends)

NOTE: The Primary Responsibilities of this role are not limited to the details above.
Talents Needed For Success:
  • Minimum of 3 years of related experience
  • Bachelor's degree preferred or equivalent experience
Additional Qualifications:
  • Knowledge of CA1/7/11/CA Scheduler and JCL
  • Distributed Autosys Scheduler
  • Knowledge of IPLs using HMC
  • Mainview MQ & CICS products
  • Knowledge of Windows OS and UNIX / LINUX OS a plus
  • Working knowledge of IBM z/OS, JES2, MVS
  • Experience in working in a mainframe operations environment
  • Working knowledge of VTAM, TSO/ISPF, and Service now
  • Alert management using Service Now and Splunk dashboards
  • Experience in large-scale, multi-sysplex environments
  • Proficient with Microsoft Software Product suites (Project, PowerPoint, Excel, Word etc.)
Who We Are:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Client-provided location(s): Tampa, FL, USA
Job ID: DTCC-206085
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Long-Term Disability
    • HSA
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • On-site/Nearby Childcare
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • On-Site Cafeteria
    • Commuter Benefits Program
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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