Senior Design Researcher

We’re creating the simplest, most powerful collaboration platform in the world. This is a bold idea for a young company, but it's just a corollary of the many ambitious goals we've set to date. 500 million people around the world use Dropbox to work the way they want, on any device, wherever they go. With 200,000 businesses on Dropbox Business, we’re transforming everyday workflows and entire industries. We’re a thoughtful, tightly-knit team that’s committed to realizing ambitious ideas. We’re making technology work for the world, and the best is still to come.
 

About Our Team

We believe the most actionable kind of understanding isn’t externalized in reports; it’s about people—our conversations, connections, and contexts. We work in partnership with design, product, and engineering and are committed to these relationships as the foundational prerequisite for knowledge creation. One of the most amazing things about Dropbox is how much people value our work and the impact it can have on our products. You won’t have to sell anyone here on the value of research.
 
The research we’re doing aspires to make meaningful improvements in the lives of the individuals, teams, and companies who use our product every day to do their most important work.  We employ a variety of methods to collect rich data that enable product and design teams to make products our customers love.
 

Your Role And Impact

You are curious about how people work together and want to empower teams to create, share, and collaborate better together. You believe that research has the greatest impact when tightly coupled with design decisions. You thrive on interdisciplinary design teams and can ask helpful questions and design thoughtful research at all stages of the product lifecycle. You can see the uncertainties that slow teams down and help surface questions people didn’t even know they had.
 

Our Senior Researchers

  • Adapt research process and practices to the growing needs of the organization 
  • Identify research needs in partnership with product teams
  • Design, plan, and resource user research projects 
  • Communicate research insights in creative and effective ways among stakeholders
  • Advocate and guide strategy for design and product direction 
  • Facilitate and shape the design process 
  • Mentor and advise researchers 
 

Your Experience

  • 5+ years of UX-related work experience
  • Broad experience with a wide variety of research methods applied across the product development process
  • Strength in a particular research specialty: design strategy, generative and exploratory research, surveys, statistical modeling, analytics/visualization, etc.
  • Demonstrated skills for collaborating closely with other researchers, designers, product managers and engineers
  • Clear, compelling presentation and communication style
 

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work. Groups like Women at Dropbox, [email protected], Black Dropboxers, and Pridebox (for LGBTQ employees and allies) are a big part of that effort.


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Giancarlo manages Dropbox's digital demand generation efforts. He and his team work to increase Dropbox's brand awareness and deliver a pleasant user experience through marketing.


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