Research Manager

Dropbox simplifies the way people work together. Hundreds of millions of people around the world use Dropbox to work the way they want, on any device, wherever they go. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people globally.
 

Your role and impact

The Design Research team helps Dropbox see the world from other people’s perspectives. We employ a variety of methods to collect rich data that enable product and design teams to make better decisions for our users. 
 
We find that research has the greatest impact when tightly coupled with design decisions, so we work on interdisciplinary design teams. As a research manager you’ll work across several product teams, partnering with designers, PMs, and other functions across the organization to articulate and execute the research roadmap.
 

Responsibilities

  • Work closely with product teams to identify research needs
  • Design, plan, and resource user research projects
  • Communicate research schedule, results, and recommendations 
  • Integrate data sources to craft strong, strategic recommendations
  • Manage, motivate, and develop a small team of user researchers
  • Advise researchers on a range of qualitative methods and a subset of quantitative methods, such as surveys
  • Adapt research team process and practices to the growing needs of the organization

Requirements

  • 5+ years of UX-related work experience
  • Broad experience with a wide variety of research methods applied across the product development process
  • Demonstrated skills for collaborating closely with other researchers, designers, product managers and engineers
  • Clear, compelling presentation and communication style

Bonus Skills

  • Advanced degree in Human-Computer Interaction, Sociology, Psychology, Business, Information Science, Computer Science (or similar)

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)

 

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure people feel supported and connected at work. Groups like Women at Dropbox, [email protected], Black Dropboxers, and Pridebox (for LGBTQ employees and allies) are a big part of that effort. 

 

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