Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Dropbox

Global Payments and Optimization Lead

Role Description
This role sits under Retention and Churn, which is a pillar of the Growth and Monetization team. The Global Payments and Optimization Lead is responsible for driving outcomes and results for the Dropbox Self-serve business (Dropbox Pro and Dropbox Business). This role will lead the strategy and execution for the across payments - from vendor relationships to payment expansion opportunities.
Responsibilities

  • Lead business development, business negotiation and relationship management with payment processing & technology service providers
  • Partner closely with Product and Engineering teams to help identify and prioritize upcoming platform needs, select vendors, and launch new payment options; in addition to Treasury, Tax, Legal and Trust/Compliance
  • Define, track, analyze, influence, communicate and be responsible for key payments metrics, e.g., payments success and subscription auto-renewal rate, cost of payment processing
  • Prioritize and build business case for expansion of payments capabilities
Requirements

Want more jobs like this?

Get jobs delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.
  • Flexible, creative and strategic thinker with the ability to define business tradeoffs, generate out-of-the-box solutions and manage uncertainty
  • Strong quantitative abilities and intuition, exceptional business analytical skills
  • Excellent project management ability, capable of leading multiple time-sensitive cross-functional projects
  • Ability to collaborate withinternal stakeholders to get to consensus on important issues
  • Experience working and negotiating with external business partners and vendors
  • Excellent written and oral communication, interpersonal and presentation skills and the proven ability to influence and communicate effectively
  • Detailed understanding of the global payments ecosystem, particularly card payments
  • 7+ years experience managing a regional or global payments portfolio at a large scale, including North America and Europe
  • 3+ years experience optimizing the performance of card payments, with a track record of improving metrics through experimentation and managing quantitative analysts
  • Experience with payments in subscription and/or B2B business models strongly preferred
  • BA/BS degree or higher required, preferably in business, economics or finance
Benefits and Perks
  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)

Job ID: dropbox-780427
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • Health Reimbursement Account
    • Fitness Subsidies
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
    • Unlimited Paid Time Off
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
    • 401(K)
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Dropbox.

This job is no longer available.

Search all jobs