WSJ Corporate Account Manager
CORPORATE ACCOUNT MANAGER
Uncover and nurture strong client relationships in the corporate market. In the assigned print territory, the Account Manager will call on corporations to renew Wall Street Journal and Barron's existing corporate accounts. This essential role not only contributes valuable circulation and revenue in the short run, but it also enhances future Dow Jones subscribers.
The Account Manager will regularly place outbound calls, email and provide customer service to his/her assigned companies. C-level are the primary audience, and the Account Manager will focus on understanding their objectives, offering solutions that integrate Dow Jones news products, and facilitating the process by which their employees benefit from the content. This work will involve both retention of an existing book of business, and upselling to increase our sales.
Additionally, the Account Manager will make engaging presentations to clients about the benefits and features of our products, demonstrating print and digital formats and explaining the value to career success. Also, the Account Manager will seek and close corporate deals that involve cultivating relationships with high-level administrators, building consensus among decision-making committees, and communicating with customer service colleagues to ensure smooth implementation. Throughout all of these activities, keeping Salesforce.com updated is essential.
Finally, the Account Manager will be responsible for providing feedback regularly and participating in special projects as needed. This includes gathering intelligence about his/her market and suggesting custom strategies, communicating competitors' actions, and sharing best practices with teammates. It also occasionally involves collaborating with other Dow Jones salespeople on projects that increase sales.
- 1-2 years Account Management experience. Experience working in the corporate environment, preferred but not required.
- College degree (or equivalent), preferably in marketing, communications, or a business discipline.
- Excellent oral and written communication skills, including proven presentation skills. Includes ability to speak equally effectively with both high-level administrators and undergraduate students.
- Excellent organizational skills, enabling strong territory management and prompt customer follow-up.
- Intermediate skills in MS Word and PowerPoint needed.
- Salesforce.com experience preferred.
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us via email . Please put "Reasonable Accommodation" in the subject line.
Business Area: WSJ - CUSTOMER GROUP
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world's largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Factiva, Barron's, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).
If you require assistance in completing the online application, please contact the Talent Management team for Application Help at TalentResourceTeam@dowjones.com
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Product Team Head, The Wall Street Journal
Katharina supervises digital products for The Wall Street Journal. She leads a team of product managers, and together, they set goals and roadmaps for projects to improve the company’s apps, website, and off-platform experiences.
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