System Support Specialist Sr

    • Chicopee, MA

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Job Description:

System Support Specialist, Senior

Dow Jones & Company Inc., publisher of The Wall Street Journal and Barron's, is seeking a Senior Level

Electro Mechanical Technician to join our Production - Technology Services group based

in Chicopee, MA. This position will perform maintenance and repair of electronic and electromechanical

systems used to print and package the newspaper. This is a non-exempt position and encompasses a
35-hour work week, including nights, holidays and weekends.

Diagnose and execute all necessary electronic, electrical and mechanical repairs or upgrades to

newspaper production and building equipment.

Perform preventative maintenance on equipment that requires electrical and/or mechanical upkeep.

Identify and resolve problems utilizing structured troubleshooting methods, techniques and tools for

systems, electromechanical equipment, software applications and data communications.

Notify management and customers of systems and network troubles.

Provide support for computers, servers, network data communications systems, custom applications and


Assist with Plate Room pre-press operations as needed.


Two-year degree in an electrical/mechanical discipline, or equivalent military training, required.

Experience in a production environment working with electronics and computer applications strongly


Prior practical work experience in the electrical/mechanical field.

Experience reading schematics, operating test equipment and troubleshooting complex systems to

component level are essential.

Prior experience with DC to 480 VAC electrical troubleshooting.

Must be able to work well under pressure and tight deadlines in troubleshooting situations. Problem-

solving skills are essential.

Knowledge and experience with desktop PCs, Servers and/or PLC software.

Excellent communication skills are a must.

Mechanical aptitude a plus.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

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Job Category: IT Administration/Support Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world's top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron's, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 19196

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