C-Suite Concierge

Job Description:

The C-Suite Membership Concierge will serve as the primary liaison for Wall Street Journal C-Suite members and as the internal point of contact for all C-Suite events. The Wall Street Journal C-Suite organizations are by invitation-only memberships for qualified C-Suite executives, such as CEOs, CFOs, CIOs and CMOs for whom the Journal’s conference and events team produces and executes events and experiences throughout the year. The C-Suite Concierge will be the main contact for members and their offices from the point that a member renews his/her membership or joins as a new member.

Key Responsibilities:

Work with newly confirmed members to activate subscriptions

Ongoing outreach to members’ PAs/EAs to promote, market and encourage sign up for upcoming member-exclusive events

Regular communication with members’ PAs/EAs who are attending C-Suite events regarding onsite logistic and agenda details

Provide support on-site at relevant C-Suite events and point-of-contact for members.

Regular follow up with members post events:

  • to solicit feedback regarding events they attended, and to remind them of next upcoming event
  • to share feedback regarding events they did not attend, and to remind the of next upcoming event

Assist with vetting candidates for membership

Work with the international sales team to ensure smooth transition to membership and improve overall membership experience

Maintain the event registration system for c-suite members

Company Overview:

About Dow Jones

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets

Requisition ID 2016-29061

Job Locations USA – NY-NEW YORK

Job Function ..


Job Area1 Marketing & Corp Comms

Job Area2 ..

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