Online Chat Support Specialist (Music Website)

GP Tech Services, LLC is a successful IT company operating in the field of online services and web site development. Our website is visited by millions of users worldwide. If you are a friendly and Tech Savvy Online Chat Support Specialist who wants to work for a progressive company, we want to hear from you!

What you'll do:

Manage online chats related to our music platform sonicbox.com
Customer support through chat and e-mail.
Manage LIVE camera feed, audio, and streaming quality.
Participate in brainstorming sessions and contributing innovative business model ideas.
Increase customer satisfaction through professional customer support techniques.

Who we're looking for:

Customer-focused attitude.
Tech Savvy.
Outstanding written and verbal communication skills.
Creative thinker and a proactive attitude.
Flexibility to work in rotating shifts. (Day, Night, and Evening)
Advanced computer and typing skills.
Previous experience in customer service or online chat support.
Technical experience
Advanced audiovisual experience in the field of online streaming.

More about us!

Excellent work environment with a professional team of talented and committed people.
Open communication with your supervisors and peers.
Personal development and promotional opportunities.
Competitive salary ($17/Hour and $2 more for night shifts).
Health, Dental, Vision, Life, Chiropractic Care, and Acupuncture Insurance (Up to $400/ Month, Full dental and Vision)
Paid time off.

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