French & English Speaking Customer Service Representative

Docler SSC is one of the youngest either the oldest member of the Docler group. It has been established in May 2015 by merging all of the Customer Support provision products and provide high-quality service for a wide range of online delivered services, We offer support for our Partners 24 hours a day on the 365 days of a year. Our international crew is a puzzle game, where each piece is a young, enthusiastic person, combined well with the others to give a scenic picture at the end. Are you ready to join?

About our product:

Oranum is the world’s largest occult platform, and the only live webcam portal that allows users the opportunity to live chat with spiritual advisors in the comfort of their own home. Oranum’s mission is to help connect, inspire and empower the world’s spiritual community by bringing ancient knowledge to the digital age.

What you will really be doing:

  • Managing communication channels related to our web services working in three shifts;
  • Customer support in English and French language via chat, e-mail, and telephone;
  • Participating in brainstorming session and taking part in innovations regarding our business;
  • Increasing customer satisfaction by using professional customer support techniques

Requirements

Expectations:

  • Excellent English and French language skills both written and spoken;
  • Customer-focused attitude;
  • Outstanding communication and problem-solving skills;
  • Creative thinking and proactive working style;
  • Flexibility to work in rotating shifts

What we offer

  • Professional development with active support
  • Comfortable and attractive working environment
  • Monthly vouchers

Extras

  • Sport opportunities (football, table tennis, basketball, Teqball)
  • Clothing room
  • Bicycle and car parking facilities
  • Game room (pool, csocso, PS)
  • Regular free-time activities, cool atmosphere, regular BBQ

Meet Some of Docler Media's Employees

Leslie B.

Office Manager

As Office Manager, Leslie works behind the scenes to make sure the work space is functional, that the staff has necessary supplies, and that the office keeps happily humming along.

Matthew O.

Lead Videographer & Photographer

Matthew executes company photoshoots for events, website content, and product needs, and he also writes, directs, edits, and shoots all Docler video content.


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