CO Salary Range: USD 96,250.00 - 137,500.00 per year
Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.
Department Summary
Our Wireless Technology organization is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.
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Job Duties and Responsibilities
DISH Wireless seeks a Senior E911 Operations Engineer to join its Regulatory Engineering and Operations team, reporting to the Head of Regulated Services. Responsibilities include monitoring, testing, and troubleshooting E911 Emergency Services, ensuring compliance with FCC regulations. Ideal candidates will have expertise in wireless E911 technologies, including 4G (LTE) and 5G (NR) call flows, and familiarity with Location-Based Services (LBS) technologies.
Key Responsibilities:
- Monitor and maintain E911 system stability and performance.
- Diagnose and resolve technical issues, collaborating with internal teams and vendors
- Implement system enhancements and maintain compliance with regulatory requirements
- Document processes and procedures, participate in Root Cause Analysis reviews, and contribute to E911 roadmap planning
- Define and track Key Performance Indicators (KPIs) for E911 performance and compliance
Education and Experience:
- A Bachelor's degree in Engineering, Science, Telecommunications, or relevant fields, with at least 5 years of wireless engineering or operations experience, or equivalent job experience
- Strong technical expertise in emergency communication, E911 and LBS systems, and telecommunications networks, with a focus on compliance with FCC Rules and Regulations
- Demonstrated career progression and skill development
- Effective communication and critical thinking skills, serving as a technical consultant for other teams
- Availability for periodic maintenance, on-call duties, and oversight of network change management and testing
- Understanding of E911 Key Performance Indicators (KPIs) for performance tracking and reporting, incident management, and Root Cause Analysis
- Ability to manage multiple concurrent testing and troubleshooting efforts independently
Salary Ranges
Compensation: $96,250.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.