Account Coordinator

Position Summary

Support Account Director on a number of Corporate Education Partnership programs. Coordinate day to day operations for developing and executing program deliverables that meet client objectives. Is accountable and takes ownership of assigned project deliverable and targeted client communications.

Responsibilities

Strategy

1. Demonstrates a basic understanding of marketing tools and techniques, commensurate with level
2. Develops an understanding of internal (and external) stakeholder disciplines and collaborates across departments
3. Participates in overall planning process
4. Works with client and assists account leader(s) to help determine program parameters and overall requirements
5. Assists with program results, research findings, data, competitive activity, etc.,
6. Assists program team in developing program-specific creative strategies
7. Works with program team to provide input on select creative documents to support team¹s efforts to ensure they are strategically on target
8. Participates in review process for analysis of program results and participates in process to formulate client recommendations

 

Client Relations
1. Supports client contact on day-to-day program development and coordinates client communication on specific assignments
2. May develop or assist account leader(s) in preparing and delivering client presentations and recommendations
3. Assists all teams members across projects to ensure client needs and deliverables are met
4. Establishes and maintains a positive relationship with the clients
5. Finds solutions to day-to-day issues/problems
6. Proactively provides feedback to team and to individuals on client-related issues as appropriate
7. Recommends new techniques to resolving issues
8. Able to demonstrate to internal partners and external clients how Discovery Education adds value

Financial Management
1. Coordinates assigned aspects of budgets (includes supporting the review/approval of POs/Invoices)
2. Coordinates expenses and ensures that budgets will not be exceeded and that budgets are revised as needed
3. Works to identify cost saving measures throughout program development and execution

Project Management
1. Demonstrates extreme attention to detail to ensure flawless delivery of deliverables.
2. Assists team to ensure that schedules are developed upfront and are closely monitored throughout the program to ensure on time deliverables
3. Takes ownership of assigned program deliverables aand proactively coordinates and organizes efforts among departments
4. Researches and resolves program issues in conjunction with account leaders
5. Provides appropriate coordination to team members and other departments to meet program and client deliverables
6. Works with team to raise issues/points of view and develop a unified point-of-view to client
7. Reviews all work of team and other departments to ensure quality and timeliness and to ensure it meets client and program objectives
8. Secures appropriate client and internal approvals before work is released
9. Ensures that sound business principles are applied and followed
10. Continuously notifies team and client on program progress
11. Prepares conference reports for internal and client meetings as needed
12. Conducts ²work-in-progress² meetings when necessary
13. Coordinates creation of client status reports and necessary program documentation
14. Supports account team with sell-in for new project ideas to client and utilizes Discovery resources
15. Researches and updates team on current industry news related to client projects

Requirements

At least 1-3 years experience in project management/marketing/advertising position
Demonstrated project coordination skills including budget coordination, developing schedules, etc.
Ability to multi-task while prioritizing workloads
Self-starter but collaborates well in a team environment
Attention to detail
Excellent written and verbal communication skills
* Must have the legal right to work in the United States.


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