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Cloud Operations Administrator

Mühlhausen, Germany / Remote

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the Cloud Operations Administrator monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends. Your shift would be 3rd Shift (12am-8am EST)

What You'll Be Doing: 

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  • Ensuring maximum uptime for our global infrastructure
  • Automating processes and building tools to improve operational efficiency
  • Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

  • Solid experience with Linux operating systems or Networking and day to day upkeep
  • Familiarity with virtualization technologies and troubleshooting virtual machine instances
  • Familiarity with containerization technologies and troubleshooting containers
  • Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
  • Basic storage concepts and technologies
  • Experience with monitoring systems and incident management
  • Experience scripting in one or more of the following languages: Bash, Python, or Ruby
  • Experience with configuration management systems
  • A passion for good documentation and open communication
  • Proven ability to learn!

Why You’ll Like Working for DigitalOcean:

  • We reward our employees. The base salary range for this position is based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S.. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role


Department: Infrastructure #LI-Remot

Want to learn more about our Infrastructure team? Click here!

Want an inside look into life at DO? Click here to hear from our employees!

Client-provided location(s): Germany; Mexico
Job ID: 5666509
Employment Type: Other