Operations Team Lead
Who We Are:
Dia&Co is a venture-backed in-home retail experience for plus-size women. We are expanding our talented team and want passionate, smart, multitalented go-getters to join us. Our business meets a profound need and is shaking things up.
What We’re Looking For:
The purpose of this position is to assist in leading the day-to-day operations and to meet the values, operating, and strategic goals of Dia&Co. The Team Lead must assist the Operations Manager to meet the business objectives of the organization by ensuring internal and external customer satisfaction, objectives, and goals are met.
- Assist in leading and facilitating day-to-day functions within the department with the clear focus on the team and company’s goal(s)
- Develop, monitor, and guide the development of all new-hires; promote learning and knowledge through implementing a on-hands training program
- Provide clear and consistent direction to staff regarding the organizational expectations and goals
- Collaborate and coordinate with all departments, including inbound, inventory control, customer support, and all other necessary departments
- Identify and lead process improvement projects
- Assist with establishing effective operational policies, processes, and programs to ensure overall operational compliance, cost effectiveness, and efficient management
- Complete other projects and/or responsibilities as assigned by the Operations Manager
- Always be flexible, adapting with change
- are a small startup, so your contributions make a BIG difference
- are growing rapidly and strive to be the world-class leader in our space; we will settle for nothingless
- are telling an authentic story with the opportunity to truly provoke change
- foster a culture of autonomy and accountability
- really, really, really care about what we do
- competitive salaries
- healthcare premiums covered for employees
- a leadership team that embraces creativity and initiative
- great snacks, happy hours and a fun office environment!
See Inside the Office of Dia&Co
Dia&Co is an online personal styling service for women with curves. We take the time to get to know each customer, then send hand-selected clothing and accessories, chosen to match her style and compliment her figure. We make style accessible to the plus-size woman by creating a shopping experience that is tailored specifically to her. Dia&Co's mission to inspire radical self-acceptance through style.
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