Customer Experience Associate

Who We Are:

Dia&Co is a venture-backed, body positive shopping experience for women who wear sizes 14-32. We are expanding our CX team and want passionate, smart, multitalented go-getters to join us as we seek to revolutionize the fashion and ecommerce space.. Our business meets a profound need and has tremendous potential to shake things up.

What We’re Looking For:

We are seeking enthusiastic, approachable and highly motivated problem solvers to be the first point of contact for our customer, and her strongest advocate within the company. You are a true people person and helping others is part of your DNA. You’re a strong communicator and highly organized with the ability to keep many balls in the air. If you like to work on collaborative teams and have a knack for solving customer-related issues, this is the place for you.

You:

  • Are empathetic, patient and positive
  • Are extremely organized and detail-oriented
  • Have stellar written and verbal communication skills
  • Have a bias toward action and a strong sense of responsibility
  • Are comfortable working in online platforms

We:

  • are a small startup, so your contributions make a BIG difference
  • are growing rapidly and strive to be the world-class leader in our space; we will settle for nothingless
  • are telling an authentic story with the opportunity to truly provoke change
  • foster a culture of autonomy and accountability
  • really, really, really care about what we do

Benefits:

  • competitive salaries
  • healthcare premiums covered for employees
  • a leadership team that embraces creativity and initiative
  • great snacks, happy hours and a fun office environment!

 


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