Specialist – National Billing/Collections

Who we are:

DexYP exists to help local businesses grow. We are a "one stop shop" - the trusted partner that local businesses are looking for to build an effective marketing program and help them grow.

About the position:

Our number one goal is to facilitate a positive customer billing experience through effective management, distribution, and resolution of National print and digital billing processing. As Specialist – National Billing/Collections, you will provide support to National Billing and Collections personnel. This is will include performing research and resolution on billing and collection issues as appropriate.

The Right Skills:

  • Knowledge of Kgen
  • Experience with billing and/or collections. Knowledge of National preferred.
  • Provide customer service to internal customers with questions about billing, including National help desk, National Sales and Operations through timely responses to inquiries and/or completion of follow ups within defined service levels
  • Strong communication skills
  • Strong attention to detail, specifically in compiling reporting.
  • Understanding of cross-functional and business interactions
  • Self-motivated, self-starting, self-confident
  • Love of problem solving
  • High sense of urgency and multi-tasking skills
  • Desire for job joy with ability to have fun

Meet Some of DexYP's Employees

Cameron D.

Campaign Manager

Cameron champions client goals and serves as a partner for every step of the business’ journey. He also helps adjust campaigns to meet smaller milestones based on campaign analytics.

John W.

Executive Vice President

John oversees the big-picture operations at Dex Media, which entails producing and serving all print and digital offerings. His goal is to align the entire organization and engage clients.

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