Specialist – National Billing/Collections
Who we are:
DexYP exists to help local businesses grow. We are a "one stop shop" - the trusted partner that local businesses are looking for to build an effective marketing program and help them grow.
About the position:
Our number one goal is to facilitate a positive customer billing experience through effective management, distribution, and resolution of National print and digital billing processing. As Specialist – National Billing/Collections, you will provide support to National Billing and Collections personnel. This is will include performing research and resolution on billing and collection issues as appropriate.
The Right Skills:
- Knowledge of Kgen
- Experience with billing and/or collections. Knowledge of National preferred.
- Provide customer service to internal customers with questions about billing, including National help desk, National Sales and Operations through timely responses to inquiries and/or completion of follow ups within defined service levels
- Strong communication skills
- Strong attention to detail, specifically in compiling reporting.
- Understanding of cross-functional and business interactions
- Self-motivated, self-starting, self-confident
- Love of problem solving
- High sense of urgency and multi-tasking skills
- Desire for job joy with ability to have fun
Meet Some of DexYP's Employees
Cameron champions client goals and serves as a partner for every step of the business’ journey. He also helps adjust campaigns to meet smaller milestones based on campaign analytics.
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