Client Care Representative
Who we are:
Dex YP exists to help local businesses grow. We are a "one stop shop" - the trusted partner that local businesses are looking for to build an effective marketing program and help them grow.
About the position:
Our number one goal is to provide an exceptional experience during every interaction we have with our clients. As a Client Care Advocate you will provide above and beyond service by owning all issues presented to you through complete resolution. This position is responsible for negotiating financial settlements in a manner that is a win for the company and the client.
The Right Skills:
- Real passion for customer service
- Ability to thrive under pressure and remain calm during dispute resolution
- Outstanding written and verbal communication skills
- Strong PC skills, internet savvy, and above average typing skills
- Self-motivated, self-starting, self-confident
- Love of problem solving and analysis
- High sense of urgency and multitasking skills
- Desire for job joy with ability to have fun
Meet Some of DexYP's Employees
Cameron champions client goals and serves as a partner for every step of the business’ journey. He also helps adjust campaigns to meet smaller milestones based on campaign analytics.
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