Client Care Representative

Who we are:

Dex YP exists to help local businesses grow. We are a "one stop shop" - the trusted partner that local businesses are looking for to build an effective marketing program and help them grow.

About the position:

Our number one goal is to provide an exceptional experience during every interaction we have with our clients. As a Client Care Advocate you will provide above and beyond service by owning all issues presented to you through complete resolution. This position is responsible for negotiating financial settlements in a manner that is a win for the company and the client.

The Right Skills:

  • Real passion for customer service
  • Ability to thrive under pressure and remain calm during dispute resolution
  • Outstanding written and verbal communication skills
  • Strong PC skills, internet savvy, and above average typing skills
  • Self-motivated, self-starting, self-confident
  • Love of problem solving and analysis
  • High sense of urgency and multitasking skills
  • Desire for job joy with ability to have fun

Meet Some of DexYP's Employees

Cameron D.

Campaign Manager

Cameron champions client goals and serves as a partner for every step of the business’ journey. He also helps adjust campaigns to meet smaller milestones based on campaign analytics.

John W.

Executive Vice President

John oversees the big-picture operations at Dex Media, which entails producing and serving all print and digital offerings. His goal is to align the entire organization and engage clients.

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