Project Manager - Digital Operations

Operations Project Manager – Digital Operations

Principal Accountabilities include but are not limited to:

Leads all stages of Digital Project activity for products, including requirements review, impact analysis, process approval, end user (IT) testing and implementation. Collect, evaluate, and report out on the impacts, and risks, associated with the overall outcome of the change into our processes and products.

Leads and coordinates Operational cross-functional teams (Leadership, Marketing, Operations and IT) to determine viable solutions for implementing new initiatives or changes to the digital product line. Coordinate and facilitate cross functional meetings for discovery of critical requirements and workflows related to new process requests. Facilitates problem-solving sessions with the business to evaluate and determine viable solutions for the requested changes.


  • Must be 18 years of age or older.
  • Must successfully complete pre-employment screening process.
  • Strong project management skills with excellent verbal and written communication skills.
  • Proven problem-solving and analytical skills, including data manipulation and analysis.
  • Ability to influence without direct control.
  • Proficiency in Microsoft Office Suite including VISIO and MS Project.
  • Strong oral and written communication skills.
  • Capable of working within a highly collaborative environment.
  • 3-4 Years’ Experience


  • Three years’ experience working with operational processes or three to five years of project management experience.
  • Ability to influence without direct control.
  • Knowledge of relational databases and the data elements that relate to preparing effective queries and SQL scripts that meet business needs for our primary clients is preferred.
  • Familiarity with cross functional reports that support our client applications.
  • Industry knowledge of the Internet, online/ecommerce products/services.
  • Able to facilitate and lead multiple projects with various deadlines

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