KYC Quality Control Analyst Local Head - Vice President

KYC Quality Control Analyst Local Head - Vice President

Job ID: 3173683
Full/Part-Time: Full-time
Regular/Temporary: Regular
Listed: 2018-07-10
Location: Jacksonville, United States of America

Job Title: KYC Quality Control Analyst Local Head
Corporate Title: Vice President
Location: Jacksonville

About Deutsche Bank

We are Germany's leading bank with strong positions in Europe and significant presence in the Americas and Asia Pacific. We're driving growth through our strong client franchise, investing heavily in digital technologies, prioritizing long-term success over short-term gains, and serving society with ambition and integrity. We serve our clients' real economic needs in commercial and investment banking, retail banking and transaction banking, and provide ground-breaking products and services in asset and wealth management. That means a career packed with opportunities to grow and the chance to shape the future of our clients.


  • The Local Head KYC Quality Control Analyst in region (to be completed case by case) is responsible for running an on-site team of QC Analysts teams providing vital first line of defense due diligence support for ICM's / TFFI's Know Your Customer (KYC) program. Today's regulatory and compliance environment requires a robust and efficient KYC process and strong non-financial risk management, making the role an important part of the first line of defense within the business
  • KYC Quality Control ("QC") teams perform a critical function that involves an independent checker role to ensure high quality standards are maintained in strict adherence with Deutsche Bank's Know Your Client Policy and Procedures for customer' KYC files prepared for correspondent banking clients by respective KYC officers
  • KYC Quality Control ("QC") team members will assist in identifying problem areas and risks associated with processes and make recommendations to improve the quality of KYC analyst file work. They will serve as a key support resource for delivering guidance to KYC analysts
  • You will have regular interactions with KYC Officers, Accountable Client Owners (ACO), Anti-Financial Crime (AFC) Compliance and the other Client Life Cycle Management teams within the business
  • Functional and disciplinary management of the KYC Quality Assurance team for GTB's ICM and TFFI business lines based in region (to be completed case by case)
  • Involved in hiring and onboarding of new staff
  • Oversees and ensures consistent training and knowledge transfer to new staff members
  • Ensures team's timely completion of the profiles and prioritizes team members' workload to meet KYC objectives
  • Manages the improvement of processes across locations and in close collaboration with the other QC local teams and in collaboration with KYC functions within the business and other parts of the Bank
  • Acts as a contact for audits and / or regulatory investigations where required
  • Acts as functional / operational SME and addresses escalations
  • Ensures that KOP requirements are met within the teams, works with KOP owner to enhance policies
  • Identifies problem areas and risks associated with processes and make recommendations to improve quality of KYC files and process in general
  • Will serve as a key support resource for delivering training and guidance to QC team members and KYC / Sales representatives in the region
  • Proactively highlights audit and compliance issues to the management
  • Ensures timely resolution of any profile quality issues noted through the Sampling and Testing process or by audit
  • Supervises implementation and maintenance of documentation of the department's and / or team's roles & responsibilities
  • Establishes and maintains close partnership with KYC Officers, ACOs and other KYC linked functions globally

Professional and Personal Requirements:
  • Recognized university degree and / or equivalent professional experience
  • Previous experience with KYC Quality assurance and knowledge of Correspondent Banking Due Diligence Standards preferred
  • Previous supervisory / team lead experience is a plus
  • Good knowledge of financial regulatory requirements and AML risk implications; experience with regulatory and / or KYC related topics
  • Excellent research and analytical skills; a proactive and fast learner
  • Attention to detail, combined with a strategic and proactive work approach
  • Accuracy, diligence and the ability to deliver high quality results within tight deadlines
  • Very good sense of risk awareness
  • Excellent team player with strong work ethics
  • Ability to maintain relationships in virtual teams
  • Communicates in a clear, accurate, persuasive and confident manner
  • Works independently
  • Strong writing skills, capability to document relevant information in a clear, structured and comprehensive way
  • Excellent communication skills and the ability to build and maintain relationships with colleagues at all levels of seniority and maintain relationships across functions and locations
  • Resilience and commitment, ability to plan, prioritize and work under pressure
  • Accuracy, diligence and the ability to deliver high quality results within tight deadlines
  • Interested in the financial markets, current events, and news
  • Command of MS Office applications and general computer proficiency
  • Fluent communication skills in written and spoken German and English required (language requirements to be completed case by case)

Position Overview

Corporate & Investment Banking: Global Transaction Banking

The Corporate & Investment Bank (CIB) combines Deutsche Bank's Corporate Finance, Global Markets and Global Transaction Banking businesses. This new business division was created in 2017 with the aim to ensure greater alignment of product and sales efforts, enabling the bank to deliver a better service to clients and a more focused resource allocation.
Global Transaction Banking (GTB) is a leading global provider of cash management, trade finance and securities services, delivering the full range of commercial banking products and services for both corporates and institutions worldwide.

For candidates applying for positions in the US:

Deutsche Bank is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the "EEO is the Law" poster and pay transparency statement.

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