Oral Surgery Assistant

Overview

Position: Oral Surgery Assistant

 

Purpose: The Oral Surgery Assistant’s (OSA) primary responsibilities are to provide the patient with quality care and to provide the doctor with quality assistance on oral surgery patient procedures. The OSA has direct responsibility for patient’s excellent experience and the patient retention while in the chair.

Responsibilities

Essential Functions:

  • Provide outstanding customer service for the patient; make the patient the #1 priority; excellent chair side manner.
  • Assists with patient care calls
  • Assists in keeping track of the oral surgeon’s schedule
  • Assist the doctor with all oral surgery procedures including but not limited to
  • take directions from doctor
  • anticipate doctor’s needs
  • take, develop and mount accurate and high quality radiographs
  • various laboratory duties including provisionals
  • Lead by example; exercise good team work; have mutual respect for team; partner with team to create an exceptional experience for patient.
  • Perform efficient and accurate procedures to help maintain doctor’s schedule and patient flow; create “no patient wait time;” maintain time flexibility for patient; be present, engaged, ready to work at all assigned shift times.
  • Review patient chart prior to doctor arrival and log appropriate patient data during exam and treatment as well as transcribe doctor notes in patient chart
  • Maintain patient confidentiality through HIPAA compliance
  • Follow organization’s safety policies and procedures
  • Promote and market DentalOne Partners’ services, retail products and doctors to patients as well as educate patients and address their questions and/or concerns
  • Partner with doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization
  • Have knowledge and understanding of dental terminology sufficient to perform job successfully

 

 

  • Verify patient health history (basic health review, medications, understanding impact with dentistry) and document appropriately in patient’s chart.
  • Accountability for successful performance of all job functions
  • Familiar with oral surgery & insurance breakdowns for coding purposes
  • Complete checklists as assigned.

 

Non Essential Functions:

  • Clean and prepare operatory per organization procedures prior to patient appointment
  • Sterilize equipment and operatories per guidelines
  • Assist staff in scheduling patients’ follow up visits
  • Follow up with labs to ensure quality and timely products
  • Track incoming and outgoing lab cases with staff
  • Monitor level of oral surgery supplies and communicates needs with Operations Leader

 

 

 Skills/Abilities:

  • IV Sedation certification
  • Knowledgeable about implants her doctor uses and procedures including bone/tissue.
  • Knowledge of specific oral surgery concerns such as biopsy, alveoplasties, sinus precautions
  • Knowledge of exposure of a tooth and bonding appliances
  • Outstanding positive attitude and demeanor
  • Excellent customer service skills
  • Professionalism in all aspects of job
  • Good grooming and professional image
  • Strong interpersonal and relationship building skills
  • Excellent verbal and written communication skills
  • Strong organizational and anticipation skills
  • Ability to multi-task and work in a fast paced environment
  • Good manual dexterity
  • Strong computer skills and the ability to learn new programs as required

Qualifications

Knowledge/Skills/Abilities:

Education/Certification:

  • Minimum high school diploma or equivalent
  • Current radiography certification required
  • Dental Assistant certification as required by state; ability to become certified
  • Experience in a professional environment with direct patient contact preferred
  • Current certification in cardiopulmonary resuscitation preferred
  • Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred (if required by state practice act)
  • Maintain annual OSHA, HIPAA and Infection Control training as required by law


Meet Some of DentalOne Partners's Employees

Melissa M.

Senior Vice President, Operations

Melissa partners with 59 practices in the West region to set each team up for success by making sure in-office Operations Teams and support services are ready for patients.

Tanya F.

Operations Leader

Tanya oversees daily operations to make sure doctors in supported practices are successful and focused on dentistry—not administration. She also makes each day a new opportunity to strengthen and support her team.


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