Overview

Overview

Your main focus as an Office Manager is to run and perpetuate a productive, efficient, and engaged dental practice. At the core of your dedication is supporting the doctors, the Director of Market Operations (DMO) and the office staff to grow the practice while developing a successful and positive team.

This position is more than your typical “practice manager” job. This is an opportunity to provide a level of influence and success to a practice, while contributing to the achievement of the office short and long term goals. You will be considered a valued addition to the Operations team and an advocate for the doctor(s) you support.

Qualifications

Skills/Abilities:

3-5 years of leadership/management experience in a professional environment with direct patient contact preferred
Excellent positive attitude and customer service skills
Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills
Possess exceptional interpersonal and relationship building skills, including conflict resolution skills
Strong organization, planning and analytical skills
Ability to use good judgment in order to make decisions independently
Ability to multitask and remain calm in a rapidly changing environment
Computer proficiency and the ability to learn new programs as required

Responsibilities

Responsibilities:

Achieving business goals, revenue and profitability objectives through a respectful, forward thinking and motivational style.
Continuous assessment of the schedule and ensuring it is full daily.
Providing training and development support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols.
Supporting daily office operations.
Responding to clinical and operational concerns timely and effectively. Be accessible and responsive.
Supporting the achievement of performance targets & budgeted goals