Shared Services Consulting Manager
Achieve the next level of Performance! Leading businesses are now using Global Business Services (GBS) to create alignment among their business units. Instead of operating numerous shared service centers and managing outsourcing vendors separately, organizations can integrate governance, locations, and business practices across the enterprise to achieve transformative performance improvements. In this way, GBS serves as a single enterprise organization or network that can drive collaboration and sharing to improve delivery efficiency, effectiveness, and business outcomes.
Work you'll do
You along with dynamic colleagues will work closely with executives to consider how a shared services operating model aligns with their specialists business strategy. As a Manager, you will lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
Manager level responsibilities include: providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. You will be expected to implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers participate in the development and presentation of proposals for business development activities. You will have the opportunity to lead small engagements or components of large, complex engagements.
Strategy & Operations
A part of Deloitte Consulting LLP, our Strategy & Operations consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues. We are a diverse and talented team that supports a collaborative culture and delivers value through the application of technology, strategy, and process improvement. We tackle our clients' organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us, and play a key role in designing our clients' roadmap to the future. Learn more about our Strategy & Operations practice.
Business Model Transformation
Offering client-tailored services and deep industry insights, at Deloitte Consulting LLP we help clients tackle their most complex challenges enabling them to seize new growth opportunities, reduce costs, improve efficiencies and stay ahead of customer demand. Developing and executing our clients' strategic vision, we help them dramatically improve their business performance across a broad range of specialties – enterprise model design, strategic cost transformation, global business services, real estate, and location strategy and customer operations. Learn more about our Business Model Transformation practice.
How you'll grow
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- Must have subject matter expertise in Shared Services or multiple back office functional optimization
- Shared Services Feasibility Assessments, Implementations, and Optimization
- Understanding of key industry trends
- Practical experience with the full lifecycle of functional optimization and/or shared services programs
- Financial analysis and business case development experience
- Ability to interact at all levels of the client organization
- A minimum of 6 years consulting and/or industry experience is required
- Bachelor's Degree
- Ability to travel 80-100%
- Ability to work independently, manage small engagements or parts of large engagements.
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
- Willingness to mentor junior staff.
- An advanced degree is preferred
Requisition code: E17NATCMGRLM001-SO
See Inside the Office of Deloitte
One of the largest professional services organizations in the U.S., Deloitte delivers innovative solutions to the complex business problems facing companies around the world. Deloitte offers rewarding careers in four businesses—audit, tax, consulting, and financial advisory. Widely recognized for its inclusion initiatives, Deloitte is committed to building a workplace environment that allows people from all generations, ethnicities, and cultures to be their authentic selves.
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