Senior Manager - Shared Services Consulting
Achieve the next level of Performance! Leading businesses are now using Global Business Services (GBS) to create alignment among their business units. Instead of operating numerous shared service centers and managing outsourcing vendors separately, organizations can integrate governance, locations, and business practices across the enterprise to achieve transformative performance improvements. In this way, GBS serves as a single enterprise organization or network that can drive collaboration and sharing to improve delivery efficiency, effectiveness, and business outcomes.
Work you'll do
You along with dynamic colleagues will work closely with executives to consider how a shared services operating model aligns with their specialists business strategy. As a Senior Manager, you are expected to contribute to the firm's growth and development in a variety of ways. You will be responsible for engagement management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time, quality delivery of work products; manage engagement economics; manage engagement risk. Senior Managers manage day to day interactions with executive clients and sponsors. You will be expected to participate in Business Development, develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies. Senior Managers must contribute to Practice Development & Eminence: Develop practical solutions and methodologies; develop "thoughtware" and "point- of-view" documents; participate in public speaking events; get published in industry periodicals. We invest in our people, as a Senior Manager you will be responsible for people development, performing the role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
Strategy & Operations
A part of Deloitte Consulting LLP, our Strategy & Operations consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues. We are a diverse and talented team that supports a collaborative culture and delivers value through the application of technology, strategy, and process improvement. We tackle our clients' organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us, and play a key role in designing our clients' roadmap to the future. Learn more about our Strategy & Operations practice.
Business Model Transformation
Offering client-tailored services and deep industry insights, at Deloitte Consulting LLP we help clients tackle their most complex challenges enabling them to seize new growth opportunities, reduce costs, improve efficiencies and stay ahead of customer demand. Developing and executing our clients' strategic vision, we help them dramatically improve their business performance across a broad range of specialties – enterprise model design, strategic cost transformation, global business services, real estate, and location strategy and customer operations. Learn more about our Business Model Transformation practice.
Senior Manager Qualifications
- Must have subject matter expertise in Shared Services or multiple back office functional optimization
- Shared Services Feasibility Assessments, Implementations, and Optimization
- Understanding of key industry trends
- Practical experience with the full lifecycle of functional optimization and/or shared services programs
- Financial analysis and business case development experience
- Ability to interact at all levels of the client organization
- A minimum of 8 years consulting and/or industry experience is required
- Bachelor's Degree
- Ability to travel 80-100%
- Ability to work independently, manage small engagements or parts of large engagements.
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
- Willingness to mentor junior staff.
- An advanced degree is preferred
How you'll grow
Requisition code: E17NATCSMGRMF356-SO
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