Program Business Systems Analyst

Deloitte leads with purpose, solving complex issues for our clients and communities. Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Our people share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

The Global Technology Services team is seeking a Program Business Systems Analyst.

Job Summary:

  • Responsible for implementing organizational delivery standards, monitoring work product quality, and program excellence standards.
  • Collaborates with technical delivery team members to maximize and leverage the understanding of business solution functional and technical requirements
  • Responsible for the documentation of formal requirements, use cases, user stories, test plans, test cases, test scripts and test suites which ensure that the software solutions developed and tested are fit for purpose, meet business needs and are operationally sustainable.
  • Establish positive associations with the participants of the product, governance bodies and potential users on behalf of the internal program team.
  • Coordinate business events and sessions with various constituents ranging from executive briefings to product communications.

Duties and Responsibilities:

  • Possesses advanced level understanding of quality standards, business processes, workflows, methodologies and leading practices.
  • Collaborates with application developers, designers, and architects to ensure a shared understanding of the detailed functional and technical requirements.
  • Draft and send information releases that contain important updates and news to our current and\or future customers.
  • Author and manage leadership and executive communications and sessions as it pertains to the product line.
  • Develop and own information strategy for various targeted audiences. Contribute to internal marketing plan.
  • Collaborate with deployment team on new customer engagements. Collaborate with Operations and Product team to ensure program transparency.
  • Participates in reviews of plans associated with project execution.
  • Responds proactively to both business and project issues and escalates appropriately.
  • Ensures communication of Change Management activities and confirms solution and schedule adaptability
  • Performs other job-related duties as assigned.

Required Technical Skills:

  • Excellent organization, analytical, planning and leadership skills
  • Experience in dealing with multiple projects and cross-functional teams and ability to coordinate across teams in a large matrix organization environment
  • Strong relationship building and consulting skills. Fosters a climate conducive to establishing positive working relationships with clients and cross functional team members
  • Strong communication, technical and remote collaboration skills are a must
  • Strong understanding of collaboration tools and social media.
  • Familiarity with SharePoint is a plus
  • Excellent organization, analytical, planning and leadership skills
  • Experience in dealing with multiple projects and cross-functional teams and ability to coordinate across teams in a large matrix organization environment
  • Strong relationship building and consulting skills. Fosters a climate conducive to establishing positive working relationships with clients and cross functional team members
  • Strong communication, technical and remote collaboration skills are a must
  • Strong understanding of collaboration tools and social media.
  • Familiarity with SharePoint is a plus

Required Licenses, Certifications, and Other Requirements

  • Experience working with Agile development processes a plus
  • Scrum master certification is a plus.

Education & Experience

  • Bachelor's Degree in Computer Science, Business Administration or equivalent education; 3 to 5 years of related Business Analysis experience.

Requisition code: DE18USAGTS004LN0416


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