Manager, Strategy and Operations, Service Operations

Deloitte Consulting LLP seeks a Manager, Strategy & Operations, Service Operations in New York, NY and various unanticipated Deloitte office locations and client sites nationally.

Work You'll Do

Deliver components of client engagements that identify, design and implement business and technology solutions for clients. Provide service excellence by recognizing key client business issues, determining client needs by supplementing the standard assessment techniques, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement. Responsible for the quality of deliverables and to support teams and day-to-day client relationships to ensure exceptional performance. Define target state capacity estimates and associated resourcing strategy. Understand client's needs within financial services industry through in-depth understanding of operational process, business drivers and growth strategies, including front and back operations, assessment of cost allocation and profitability application, reengineering of core operating model, design of governance methodology, execution of roadmaps and a detailed understanding of trading products, valuation parameters, and new product developments. Provide recommendation to the senior management team in the area of front and back operations, assessment of cost allocation and profitability application, reengineering of core operating model, design of governance methodology, and execution of roadmaps. Improve value for the customer and financial institutions by breaking down the complex processes and regulatory requirements that prevent organizations from adapting to market constraints and achieving growth targets by simplifying processes, aligning technology and reducing operating costs for driving value for the customer and financial institutions. Perform gap analysis, collecting information, gathering business requirements, and proposing process improvement strategies to assist the business with overcoming financial, regulations, and technological obstacles. Provide guidance in the design and development of matrix, methods testing, and ensure root causes are identified by using Six Sigma and PRINCE 2 methodologies. Increase business efficiency on projects with multiple investment banks, including supporting client money segregation roll out, operational risk assessment, agent bank sustainability, and contingency planning. Support executive teams in tackling complex banking operation and strategic challenges by providing analysis based recommendations and data-fueled strategies.

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Requirements

  • Bachelor's degree or foreign equivalent degree in Accounting, Business Administration, Economics, Finance or related field.
  • Must have five years of progressively responsible experience providing banking consulting services in the financial industry.
  • Must have five years of experience in:
  • Understanding client's needs within financial services industry through in-depth understanding of operational process, business drivers, and growth strategies including front and back operations, assessment of cost allocation and profitability application, reengineering of core operating model, design of governance methodology, execution of roadmaps and a detailed understanding of trading products, valuation parameters, and new product developments;
  • Providing recommendation to the senior management team in the area of front and back operations, assessment of cost allocation and profitability application, reengineering of core operating model, design of governance methodology, and execution of roadmaps;
  • Driving value for the customer and financial institutions by breaking down the complex processes and regulatory requirements that prevent organizations from adapting to market constraints and achieving growth targets by simplifying processes, aligning technology and reducing operating costs for driving value for the customer and financial institutions;
  • Performing gap analysis, collecting information, gathering business requirements, and proposing process improvement strategies to assist the business with overcoming financial, regulations, and technological obstacles;
  • Designing and developing of matrix, testing methods, and ensuring root causes are identified by using Six Sigma and PRINCE 2 methodologies;
  • Increasing business efficiency on projects with multiple investment banks, including supporting client money segregation roll out, operational risk assessment, agent bank sustainability, and contingency planning; and
  • Supporting executive teams in tackling complex banking operation and strategic challenges by providing analysis based recommendations and data-fueled strategies.
  • 80% travel required.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

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Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

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Requisition code: XGGS18FC0817NYC1


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One of the largest professional services organizations in the U.S., Deloitte delivers innovative solutions to the complex business problems facing companies around the world. Deloitte offers rewarding careers in four businesses—audit, tax, consulting, and financial advisory. Widely recognized for its inclusion initiatives, Deloitte is committed to building a workplace environment that allows people from all generations, ethnicities, and cultures to be their authentic selves.


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