Manager - State Government-Health & Human Services - Strategy & Operations
Are you passionate about helping clients achieve the mission of protecting and improving the health, safety, and the well-being of our fellow citizens? For more than 45 years, Deloitte's State Health and Human Services professionals have worked side by side with state agencies focusing on helping to improve efficiency, effectiveness, and accountability of state services and benefits. Our breadth of offerings includes: eligibility and service integration, state health care, child welfare, childcare and early learning, and many others.
Would you like to work for an organization committed to your professional and personal success? The dedicated public sector specialists in Deloitte's State Government Strategy and Operations practice work with state officials to help develop and effectively implement a transformation roadmap. We understand mission-centric organizations and how to apply private-sector tactics where required to enable desired outcomes. Our multidisciplinary approach incorporates analytics, cost reduction, business model transformation, change management, communications, and process transformation.
Projects include assisting states with program waiver options, state Medicaid plan amendment design, Medicaid payment reform strategies, as well as providing business and systems expertise for Medicaid Management Information Systems.
Work you'll do
Managers will lead client teams in delivery work related to Health & Human Services program options, state plan amendment design, payment reform strategies, as well as providing business and systems expertise for related Information Systems. Managers should be prepared to work in a collaborative team environment, delivering policy, operations and systems expertise to public sector leaders. Managers implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance. Managers are also expected to participate in the development and presentation of proposals for business development activities.
As a part of Deloitte Consulting LLP, our Strategy & Operations consultants offer insightful recommendations and data-fueled strategies to help our clients address some of their most complex business issues.
If you have experience working in a collaborative culture and delivering value through the application of technology, strategy, and process improvement, you may be a great fit for our team. We tackle our clients' organizational strategy, financial management, supply management, innovation, and growth issues and help to enhance their business performance, productivity, and long-term profitability. Join us, and play a key role in designing our clients' roadmap to the future. Learn more about our Strategy & Operations practice.
Offering deep industry experience in areas as diverse as health care, insurance, banking, merchandising, and state government operations, we provide clients with a focus on their customers whilst discovering new trends and market shifts. At Deloitte Consulting LLP, we help our clients with their most complex challenges in process improvement, performance management, margin management, and customer service. Learn more about our Service Operations practice.
How you'll grow
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- A bachelor's degree and a minimum of 6 years' relevant experience; big consulting firm experience is highly preferred.
- Understanding of State Government Health & Human Services policy guidance and approval process.
- Understanding of State Government Health & Human Services data collection and data sets, including HEDIS measures as well as claims and encounter data.
- Experience analyzing state & federal legislation and regulatory guidance to develop business roles and identify impact to client systems and operations.
- Experience leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
- Experience identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
- Experience implementing and overseeing the quality of deliverables and effectively managing the team and day-to-day relationships to ensure exceptional performance.
- Experience in participating in the development and presentation of proposals for business development activities.
- A track record of leading small engagements or components of large, complex engagements.
- Up to 80% travel required.
- Ability to work independently; lead large teams focused on specific work streams.
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint).
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
- Eagerness to mentor junior staff.
- An advanced degree is preferred.
Requisition code: E18NATCMGRMC105-SO
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