Manager / Associate Director - CRM - Digital - Technology - Consulting - Guangzhou,Shenzhen

Deloitte China

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As a Manager/Associate Director – CRM, you will:

  • Work in a fast growing and challenging environment with like-minded people who are eminent in the CRM field;
  • Develop solutions through collaboration and discussion, within our teams and with clients;
  • Continue your professional development to reinforce and expand your chosen career path in a wide range of industries;
  • Work with high profile clients on a variety of local and international engagements;
  • Act as functional lead and provide advice on the CRM solution design to the clients;
  • Take the challenges to understand the new technologies in a short time in order to provide solution to the client;
  • Manage the functional/technical team to provide quality deliverables according to the agreed timeframe;
  • Mentor the functional/technical resource and enable them to be the future lead.


  • A technical degree in Computer Science, Computer Engineering, or a related discipline is preferred. Other degree holder will also be considered;
  • Experience in an IT consulting environment as well as in business development;
  • Over 8 years’ experience in CRM solutions (preferably;
  • Experience in advising on and developing CRM strategies and roadmaps;
  • Experience in assisting large programs including elements of package implementation, enterprise transformations, business process redesign, and vendor management preferred;
  • Excellent team and interpersonal skills;
  • Excellent analytical and problem solving skills;
  • Initiative, commitment and motivation;
  • Excellent communication and writing skills (fluency in English, proficiency in Cantonese, and/or Mandarin);
  • Ability to work well under pressure.

Requisition code: CN127194

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One of the largest professional services organizations in the U.S., Deloitte delivers innovative solutions to the complex business problems facing companies around the world. Deloitte offers rewarding careers in four businesses—audit, tax, consulting, and financial advisory. Widely recognized for its inclusion initiatives, Deloitte is committed to building a workplace environment that allows people from all generations, ethnicities, and cultures to be their authentic selves.

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