Interagency Coordinator Business Technology Analyst

Interagency Coordinator Business Technology Analyst

Are you an innovative and insightful thinker who likes solving complex IT issues for diverse clients around the world? Deloitte is looking for qualified individuals for an exciting Public Sector opportunity in Little Rock, AR. The team will be responsible for managing, maintaining, operating and enhancing a large application portfolio that assists the agency in conducting daily business and IT operations, serving the citizens of the State that are interacting with the Public Assistance programs

Work you'll do:

Essential Functions:

  • Interagency Coordinator – Point of contact for coordinating interagency activities such as integration testing, system testing, and business process design.
  • Work as Liaison with Applications data exchange partners.
  • Identify risks and issues while building a mitigation strategy to keep cross-department and agency communication clear.
  • Develop an escalation model for issue and risk management.
  • Develop a communication approach with business and technology contacts, define transition roles and responsibilities, and track requirements for performance monitoring, and interfaces and architecture.
  • Resolve issues from business users in program areas and across business process areas.
  • Facilitate meetings between business units and agencies to confirm integration and cross program functionality.
  • Prepare a comprehensive roll out strategy for interfaces, programs, and business processes affecting multiple business areas and/or agencies.
  • Coordinate System Integration Testing activities when multiple business units or agencies are affected.

The Team:

Application Management Services

In today's business world, the cost and complexity of information technology is higher than ever. Many organizations find themselves with a complex digital environment that is difficult to manage and costly to maintain. At Deloitte Consulting LLP, we work with clients to make sense of these challenges, driving application performance and achieving better business results. Providing a full range of industry leading services, including digital, systems integration and resource planning, we enable clients to fine tune Application Management Services to their IT and business objectives. Learn more about our Application Management Services practice.


  • Great functional knowledge on Health and Human Service functional areas including Child Care and Early Childhood Education, Child Welfare and Youth Services Business, Public Assistance Programs such as SNAP, TANF, etc., Aging and Adult Services, Behavior Health Services and other business process areas.
  • Work Experience for more than 5 years in the Health and Human Services business domain.
  • Great communication and analytical skills.
  • Experience in interacting and working with Clients directly.
  • Bachelor's degree with 5+ years of experience
  • 3+ years' experience as a Business Technology Analyst

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

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Requisition code: E18ARKCASCCB503-USDC

See Inside the Office of Deloitte

One of the largest professional services organizations in the U.S., Deloitte delivers innovative solutions to the complex business problems facing companies around the world. Deloitte offers rewarding careers in four businesses—audit, tax, consulting, and financial advisory. Widely recognized for its inclusion initiatives, Deloitte is committed to building a workplace environment that allows people from all generations, ethnicities, and cultures to be their authentic selves.

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