Global Mobility Assignment Employee Experience Manager

Global Mobility Assignment Employee Experience Support, Manager

The U.S. Global Office (USGO) Global Mobility organization is responsible for the global mobility strategic and operational support to the U.S. Firms leaders and businesses. The Global Mobility team is responsible for end-to-end advisory support for all US deployment types (US inbound and outbound assignments and cross border engagement assignments).

U.S. Global Office (USGO) Global Mobility (Deloitte LLP) leadership is seeking an Assignment Employee Experience, Manager to support the assignee process.

Reports to: Global Mobility Employee Experience, Senior Manager

Description of Responsibilities

Supports execution and delivery of end-to-end Assignment Employee Experience activities for Business and Talent Select US assignments (inbound and outbound)

Works under the direction of Assignments Employee Experience Lead to support all Employee Experience activities for Business and Talent Select assignments types (US inbound and outbound assignments)

Examples of specific responsibilities include but are limited to:

  • Works under the direction of Assignments Employee Experience Senior Manager to support all Employee Experience activities for Business and Talent Select assignments types (US inbound and outbound assignments)
  • Manages a select caseload for Business and Talent Select assignments
  • Tracks individuals on assignment and provides tailored services and support before, during, and after the deployment
  • Collaborates and works closely with the Business Advisory Support and Process Management Support to execute consistent hand-offs between Business Advisory Support, Process Management Support, and Employee Experience Support
  • Maintains close working relationship with Business Advisory Support teams to execute consistent levels of service against the Businesses’ Global Deployment strategies and Global Mobility’s strategy
  • Monitors visa end dates for Assignees using reports from Immigration (ongoing)
  • Escalates complex issues to Assignments Employee Experience Senior Manager, as required
  • Executes the Assignments Employee Experience Senior Manager’s decisions about structure / approach for education and communication of assignment process to leaders
  • Coordinates hand-offs with DTTL SSC for electronic notifications throughout the lifecycle

Desired Skill Set:

  • Customer orientation
  • Stakeholder management and relationship building, including comfortable working with PPMDs
  • Cross cultural sensitivity
  • Collaboration and internal / external group partnering
  • Problem solving and adept at navigating ambiguous situations
  • High degree of confidentiality, exercising care in addressing issues
  • Familiarity with Deloitte’s Business processes
  • Ability to produce results while working with primarily virtual teams
  • Critical understanding of when to escalate matters for necessary leadership approval
  • Global Mobility technical expertise (e.g., deployment lifecycle and processes, DTTL Policy types and associated Business Drivers)
  • Global Mobility service excellence
  • Experience working in a multi-national, global team environment
  • Experience working with a flexible workforce to meet the needs of the Business
  • Typically requires 7 to 10 years of directly related experience including subject matter expertise in in human resources or mobility (preferred)
  • Bachelor’s degree or higher

Requisition code: E17NATSMGRJA013-CL5


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