Financial Services Advisory - Credit Risk, Manager/Senior Manager

About Deloitte

Deloitte is the largest private professional services network in the world. Every day, approximately 220,000 professionals in more than 150 countries demonstrate their commitment to a single vision: to be the standard of excellence, while working towards one purpose – to make an impact that matters.

In South Africa, Deloitte is one of the leading professional services organisations, specialising in providing Audit, Tax, Consulting, Risk Advisory and Corporate Finance services. We serve clients in a variety of industries from financial services, to consumer business, energy, mining and manufacturing, tourism and the public sector, and we provide powerful business solutions to some of the world's most well-known and respected companies, including more than 80 percent of the Fortune 100.

Our professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from cultural diversity. They are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. We understand that our professionals hold interests outside of the work space and we aim to encourage work/life balance, supporting them in all aspects of their lives.

Our talented professionals and our clients understand the link between a strong learning and development programme and the ability for Deloitte to deliver on its promise of consistent, high-quality service delivery worldwide.

Whatever your age, gender or culture, take your career to the next level with the talents and capabilities you'll develop at Deloitte.

About the Division

Our Assurance services go beyond merely meeting statutory requirements. We help our clients perform better and achieve their business objectives. We listen to their needs, think about the business implications and tailor our approach accordingly. In today's changing global economy, businesses need trusted advisors. Because Assurance professionals at Deloitte take the time to understand our clients' business as well as the industries in which they operate, we can help them identify major risks and opportunities over and above performance of the traditional financial reporting function. Our services include:

  • Audit
  • Accounting and Auditing
  • Financial Institutions Services Audit
  • Financial Services Advisory
  • Actuarial & Insurance Solutions
  • Actuarial & Analytics Solutions

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you'll find unrivalled opportunities to succeed and realize your full potential.

Main Purpose of Job

To support leadership in delivery of services to / at client premises on delegated engagement / project.

Minimum Qualifications

  • University Graduate, preferably BSc (in Statistics or Mathematics); Financial Engineering or Actuarial Science.

Minimum Experience

  • Financial Modelling – technical knowledge in PD, EAD, LGD, Basel II and IAS3p>
  • Need to have 4-5 years credit experience at a Bank or Consultancy.
  • Retail credit risk experience is preferable, but strong corporate credit is also acceptable.

What you'll do / Specialized Competencies

  • Develop and design general credit models.
  • Develop new product offerings to clients in general credit space.
  • Build strategic relationships with clients.
  • Involved in wider Capital Markets projects, either as part of resource development of research.
  • Responsible to running a portfolio of client and projects.
  • Take ownership of projects (budgeting, billing, resourcing)
  • Manage a junior resource pool of 10 analysts.
  • Take initiative in identifying and implementing process improvement where required

Key Performance areas

Strategic Impact

  • Supports the Senior Manager on delivery of designated engagement / project, managing the implementation of the agreed deliverables
  • Tracks outputs against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising
  • Seeks to identify additional sales opportunities in client business
  • Assists in the preparation of proposals/tenders and presentations on request
  • Is a support resource in planning of sales presentations and client negotiation teams for new and retained business
  • Develops market network in business and builds relationships that generate leads
  • Builds relationships across Deloitte service lines to understand broader offerings and seeks opportunities for cross-selling
  • Generates innovative solutions on projects / engagements in collaboration with team members to enhance / renew service offerings to client

Client Impact: External / Internal

  • Manages day-to-day deliverables of team on client engagements / projects
  • Proactively identifies client service and technical issues and implements resolutions to address these
  • Develops productive working relationships with client teams
  • Builds network of relationships across Deloitte to understand other service line offerings and to market own functional area
  • Establishes and maintains good working relationships with external clients across industries
  • Participates in thought leadership process and shares functional and industry knowledge and expertise with clients, colleagues and teams

Operational Effectiveness

  • Leads delivery of team based on the SLA and identifies and addresses any areas of concern in outputs
  • Manages engagement/project risk to ensure that the firm's risk policies as well as risk to client confidentiality is aligned at all times
  • Consistently reviews and analyses standard and quality of team deliverables and implements changes as necessary
  • Meets regularly with client and client teams to understand issues, anticipate needs and address these
  • Keeps Senior Manager updated on status of engagement
  • Communicates need for any changes in engagement / project plan to Senior Manager for discussion with Engagement sponsor / client
  • Provides ongoing communication to teams on status of engagement / project, changes, achievements, etc.
  • Drives Deloitte values of exceptional service to clients, growing the firm's brand and talent development

Development/Growth of Team

  • Shares expertise and knowledge with team members and counselees on an ongoing basis
  • Develops good working relationships with key talent in team
  • Monitors resource requirements for engagement and communicates to Senior Manager the need for increase / decrease in team headcount
  • Maintains own development and knowledge in specialised area

Budgets / Profitability

  • Manages engagement budget through accurate budgeting, cost control and profitability management
  • Monitors that time and expenses on engagement are accurately recorded and submitted weekly
  • Manages WIP on engagement and ensures billings are timeously done and collections followed up

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. In addition to living our purpose, Managers across our organization:

  • Develop high-performing people and teams through challenging and meaningful opportunities
  • Deliver exceptional client service; maximize results and drive high performance from people while fostering collaboration across businesses and borders
  • Influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • Understand key objectives for clients and Deloitte; align people to objectives and set priorities and direction

Leadership / Behavioural Capabilities

  • Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
  • Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
  • Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
  • Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

Cross Consulting Capabilities

  • Delivery Excellence
  • Knows the Business and Sector
  • Analytical Thinking & Problem Solving
  • Financial Acumen
  • Executive Presence
  • Global Mindset
  • Business-Technology Acumen

Requisition code: ZA134006TS


See Inside the Office of Deloitte

One of the largest professional services organizations in the U.S., Deloitte delivers innovative solutions to the complex business problems facing companies around the world. Deloitte offers rewarding careers in four businesses—audit, tax, consulting, and financial advisory. Widely recognized for its inclusion initiatives, Deloitte is committed to building a workplace environment that allows people from all generations, ethnicities, and cultures to be their authentic selves.


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