Engagement Manager-Mobile

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Senior Engagement Manager – Talent Studio

Area: Deloitte Application Studios

Location: Hermitage/Nashville, TN. Open to Chicago area.

Primary Duties:

  • General Responsibilities
  • Guides the strategic direction, operations, and maintenance for assigned products or applications.
  • Leads and oversees all software development projects for a product portfolio.
  • Manages all design, development and QA aspects of the Agile SDLC for multiple projects.
  • Directs, evaluates and monitors the progress of product and facilitates discussions with various departments around business objectives, functionality, architecture, and product development.
  • Researches new and emerging market trends to evaluate the direction and longevity of product in the market.
  • Monitors compliance to standardized procedures and best practices and creates new policies and processes as needed.
  • Performs a combination of professional and management duties over work staff. May serve internal or external clients.
  • Oversees product roadmap, planning, delivery, release management, and deployment to ensure technology standards and business needs are met.
  • Product Responsibilities
  • Guides the strategic direction, operations, and maintenance for assigned products or applications. Leads and oversees all software development projects for a product portfolio.
  • Manages the Product Innovation Leads to ensure that product roadmaps are developed and executed in line with the established strategy.
  • Monitors and prepares development product work plans, budget, and schedules.
  • May directly manage the budget and project timeline. Also, may engage leadership in the budgeting and planning process and provide leadership with status updates and potential issues.
  • Oversees and conducts research on competitive products both internally and externally; understands business and industry direction to determine and provide advice on product future.
  • Seeks ways to reduce application related costs and increase efficiencies of applications in production.
  • Integrates the business strategy and knowledge of software capabilities (current and future) into vision and direction for all channel-related products.
  • Ensures that all products support the appropriate business processes and have the appropriate support and maintenance processes in place.
  • Project Responsibilities
  • Leads the design, development and delivery aspects of a product(s). Partners with business and technical leaders to deliver, maintain, and support enterprise wide business solutions.
  • Leads all development aspects of SDLC for Deloitte Application Studios projects in partnership with the PMO.
  • Ensures all development and maintenance projects are in accordance with channel strategy, and adhere to product and channel vision and product innovation roadmaps.
  • Heads project execution, resource deployment, and overall leadership and coordination efforts to ensure projects are completed on schedule and within budget.
  • Provides insight, oversight, strategic context, direction, and leadership to the Community of Practice staff involved in the effort.
  • Partners with channel leaders and project team to design, develop, and support Enterprise-wide solutions.
  • Develops project documentation in collaboration with PMO—e.g., project initiation documentation, budget, project plan, and resource plan.
  • Ensures resources assigned to projects meet deadlines and focus on the right activities.
  • Escalates issues, risks, and decisions to the Channel Leader or other stakeholders as necessary, and develops mitigating actions.
  • Monitors progress and status of deliverables.
  • Ensures proper functioning of the Products / Applications and recommends upgrades as necessary.
  • Reviews projects for completeness of thought and consistency of approach and interface.
  • Owns product releases and provides status to Deloitte Application Studios and ITS leadership; escalates issues proactively.
  • Ensures standards, procedures, and methodologies in the delivery life cycle are followed.
  • Communicates development and production status and issues to management and stakeholders.
  • Project Delivery Teaming
  • Organizes and manages multiple product development teams.
  • Partners with PMO to prepare overall project schedule, milestones, tasks, and estimates.
  • Participates in technology/solution decisions with architecture and product teams for projects.
  • Partners with Solution/Application Architects to ensure that technical design, unit testing, deployment, and implementation requirements are properly documented.
  • Partners with Business System Analysts (BSA) to analyze business and functional requirements which have a impact on business applications.
  • Works with offshore Technical Delivery Manager to optimize the mix of the development resources.
  • Coordinates with architecture and development teams to perform code reviews to ensure that all solutions are aligned to pre-defined architecture/design.
  • Coordinates with BSAs and Quality Engineering teams to ensure proper testing is performed.
  • Motivates and leads project delivery teams and instills a mindset of continuous process improvement.
  • Offshore Team Oversight
  • Manages daily progress and status of deliverables on projects.
  • Manages both internal and offshore vendor teams' project delivery, plans, and ensure proper staffing.
  • Ensures that all project resources are focused on the effort they are aligned to.
  • Closely monitors workload of all employees and offshore vendor resources assigned to project.
  • Promotes effective teamwork and spirit of partnership.


  • Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications. An advanced degree is also preferred.
  • Minimum of 10 years of in-depth experience in SDLC, solutions design, and delivery of enterprise level solutions. Experience managing Agile/Scrum projects a plus.
  • Experience working with business application owners and development teams to document and clarify business and user requirements and manage scope of defined features and functions during project lifecycle.
  • Proven expertise in managing the delivery of mid-to-large web/enterprise applications needed.
  • Technical experience in Microsoft .NET, mobile technologies, Xamarin, and/or SAP application development is a plus.
  • Ability to understand and relate to the business objectives and provide a high-quality solution.
  • Ability to adjust communications to both technical and non-technical audiences.
  • Must have strong analytical abilities, negotiation/presentation skills, and organizational/planning abilities.
  • Ability to drive teams to meet consensus, and have vivid passion for applications delivery.
  • Strong project management and team management skills.
  • Experience in implementing quality guidelines, standards and procedures.
  • Creative – able to think outside the box; uses knowledge gained through prior experience, education, and training to resolve issues and remove project barriers.
  • Drive for results – maintains constant awareness of projects and clients; keeps product owners focused on short and long term milestones.
  • Ability to establish and maintain positive working relationships with customers, yet represent accurately the perspective of Technology.
  • Experience working directly with clients and providing consultation.
  • Strong written and verbal communication skills.
  • Strong leadership and management skills.
  • Collaboration and decision making skills.
  • Experience interfacing with external software design and development vendors preferred.
  • Ability to work productively with all levels in a large organization.
  • Ability to travel minimally required, up to 10%.

Requisition code: E18NATSMGRGO015-ITL5

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