Product Specialist

DealerSocket Inc. ("DealerSocket"), a leading provider of software-as-a-service ("SaaS") fully integrated technology solutions for the Retail and Independent Automotive industries. We are growing exponentially, and are looking for phenomenal people to grow with us. In 2015, we expanded our product lines, doubled our employee base, and opened new offices across the country. We pride ourselves on our amazing people, top-notch technology, and fun employee-focused corporate culture.

Essential Job Duties

  • Manage vendor relationship with existing and new 3rd Party vendors wishing to interface with the DealerSocket DCP Program
  • Manage customer relationships with DealerSocket customers who utilize the DCP vendor program or work with a 3rd Party vendor who works with the DCP Program
  • Interact with internal partners who wish to use DCP Program or any of the vendors who use DCP to interact with data in the DealerSocket CRM
  • Work with internal development teams to prioritize defects and enhancement requests
  • Work as the point person with the Vendor Management Office and Finance to ensure that we are accurately billing for the DCP Integrations


Job Qualifications

Education: Bachelors degree in Computer Science (or related field) or equivalent relevant experience

Required Experience: MS SQL Server - Required 1-3 Years, Customer Support – Required 1-3 Years

Preferred Experience: DealerSocket 2-3 years, C# or VB Code Experience

Required Skills

  • Must be extremely detail-oriented and thorough
  • Must have excellent problem solving skills and enjoy challenges
  • Excellent customer service skills and a friendly attitude
  • Must be extremely organized
  • Must display strong teamwork and interpersonal skills along with excellent verbal and written communication skills

Meet Some of DealerSocket's Employees

Justin N.

Senior Manager of Design

Justin shapes both DealerSocket’s user experience design principles and the Design Team itself, developing unique software products that help current clients.

Jennifer G.

Vice President of Product Strategy & Development

Jennifer heads DealerSocket’s Product Team, overseeing several large projects revolutionizing the automobile industry and supporting the company’s internal customer relationship and dealer management systems.

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