Deal Desk Manager

As a manager of the Deal Desk, you will be responsible for providing support to Datadog’s global sales team as well as our finance and legal teams, reporting to the VP of Finance. To be successful, you’ll need a customer centric attitude and the ability to work collaboratively in a fast paced environment.

This is a ground floor opportunity to define the Deal Desk function and scale it over time as we continue to grow!

Responsibilities

  • Develop in-depth knowledge of Datadog’s licensing model, and pricing, to provide quoting support to our worldwide sales teams
  • Participate in responding to requests for proposals, and information, from Datadog’s current and prospective customers
  • Review and approve bookings submitted in Salesforce.com by sales’ teams, considering any compliance, software revenue recognition or legal issues and working with the respective teams in order to resolve these before deal closure
  • Work cross-functionally with sales, legal, finance, product management, and product marketing
  • Create recommendations on standard deal structure models
  • Become a subject matter expert on Datadog’s sales process
  • Drive enhancements to the quote-to-cash processes and policies
  • Become an expert on Datadog’s Salesforce.com instance to effectively support sales’ use of this essential business system

Required Experience

  • 5+  years experience in Sales or Sales Operations with proven success navigating complex proposals, quotes and contracts
  • Experience working cross-functionally with Sales, Legal, and Finance
  • Experience working in a highly matrixed global organization with reporting lines into multiple departments
  • Proven ability to strategically work through software revenue recognition processes with internal and external stakeholders
  • Experience within a SaaS company
  • Working knowledge of CRM tools (Salesforce)
  • Strong communication and organization skills

Preferred Qualifications

  • Experience in legal, accounting or finance
  • Prior experience leading a team
  • Experience with licensing / entitlement management
  • Comfort in a fast paced and high growth environment of a venture capital backed pre-IPO company

Meet Some of Datadog's Employees

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