Senior Analyst Inventory Redistribution Projects

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

As a Senior Analyst, you will play a critical role in supporting the Reverse and Redistribution team within CVS Health Supply Chain. This position focuses on reporting, analysis, and troubleshooting to drive operational efficiency and profitability. You will oversee multiple projects, manage existing programs, and deliver actionable insights that help reduce write-offs, protect margins, and ensure timely removal of items from the network.This is a hybrid role out of Woonsocket, Rhode Island (days/frequency flexible). Key Responsibilities:

• Provide daily, weekly and monthly reporting, trend analysis, and ad hoc reporting to support team objectives
• Perform root cause analysis and troubleshooting for process and system issues
• Develop and maintain KPI dashboards to monitor performance and execution
• Collaborate cross-functionally with internal teams, external partners, store and DC networks to identify solutions and implement process improvements
• Act as the primary point of contact for field communications and Help Desk escalations
• Maintain daily/weekly tasks related to reverse redistribution initiative programs scaled to chain
• Monitor metrics to identify trends, recommend solutions, and improve execution rates for return processes

• 2+ years' experience using Microsoft Office Suite (Excel, PowerPoint, Word)
• 2+ years' experience manipulating and tracking data, generating reports in Excel (V-Lookup, Pivot Tables, large data sets)
• 1+ years' analytics experience in supply chain, retail, or healthcare
• Strong attention to detail, organizational skills, and ability to troubleshoot issues effectively
• Excellent verbal and written communication skills for interaction with colleagues, management, and external partners

• Broad Supply Chain and/or Retail Store Operations knowledge
• Experience with Tableau or dashboarding tools for reporting and visualization
• Demonstrated experience working with SQL for data extraction and troubleshooting
• Proven ability to manage multiple programs and deliver timely reports

• Strong analytical skills with ability to identify key drivers and solve business problems independently
• Ability to function in a fast-paced environment with minimal oversight
• Associates Degree

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.