Human Risk Management & Content Design Specialist

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Content Designer and Human Risk Management Analyst will focus on custom content development, role-based training, and execution of human risk management initiatives in support of CVS Health's cybersecurity awareness and training program. This role will be instrumental in elevating and accelerating our security awareness program strategic initiatives, positively influencing security behaviors and fostering a cyber-aware culture across the enterprise.Primary responsibilities include:Content Creation and Management: Design and develop custom security awareness content tailored to business units, job functions, and emerging threats.

• Create, write, edit, and proofread cybersecurity awareness and training content to ensure accuracy and relevance, incorporating human centered design principles.
• Develop, manage, and update cybersecurity role-based training materials and resources in support of the enterprise security awareness program.
• Maintain awareness of relevant regulations and industry standards for new or modified requirements.
• Use analytics to measure the effectiveness of training and awareness campaigns, adjusting strategies, as needed.

Develop and Implement Role-Based Cybersecurity Training: Implement role-based cybersecurity training initiatives aligned with regulatory requirements and internal risk profiles.

• Create and execute comprehensive cybersecurity training campaigns and training tailored to various employee groups across the enterprise.
• Develop engaging content, including newsletters, posters, videos, and interactive modules, to reinforce security policies, requirements, and best practices.
• Organize and conduct training sessions, workshops, and webinars on cybersecurity topics.

Operationalize human risk management initiatives: including behavior analytics and targeted interventions.

• Implement human risk management frameworks that go beyond compliance and drive behavior change.

Measurement, Monitoring, and Reporting: Measure and report on initiative effectiveness, using metrics to drive continuous improvement.

• Track, report, and monitor the effectiveness of security awareness campaigns and training programs.
• Prepare and present reports and updates to management on training program outcomes and metrics.

Communication and Change Management: Collaborate cross-functionally with compliance, communications, cybersecurity professionals, and business unit leaders to develop and implement training and awareness campaigns and drive adoption.

• Collaborate with key stakeholders across the information security organization to understand current risks, threats, and vulnerabilities.
• Design and distribute regular updates to relevant learnings based on security incidents, policy changes, regulatory requirements, and emerging threats.
• Maintain a clear and consistent communication strategy to keep the workforce and relevant stakeholders informed and engaged.
• Apply change management principles to drive successful rollout, adoption, and sustained engagement of enterprise security awareness program initiatives, ensuring alignment with organizational culture and business objectives.

Required Qualifications

• 5+ years of experience in information security, content design, and/or related experience
• 3+ years of experience in content creation, instructional design, and user engagement utilizing eLearning authoring tools (e.g., Articulate, Adobe, Captivate, Rise)
• 1+ years of experience with human risk concepts and behavior change techniques
• 1+ years of experience developing, implementing, and managing role-based training

Preferred Qualifications

• Ability to create compelling and engaging content and present information clearly to a variety of stakeholders
• Proactive, self-motivated with passion for cybersecurity and positively influencing human behavior to foster a cyber-aware culture
• Strong problem-solving skills, willingness and self-motivated to stay current with cybersecurity trends and dynamic environment.
• Strong understanding of cybersecurity principles, threats, and best practices
• Understand common security frameworks and regulations such as NIST SCF, HIPAA, HITRUST, PCI-DSS
• Certifications such as SANS Security Awareness Professional (SSAP), CISSP, or CISA, desired

Education

• Bachelor's degree or equivalent experience (High School Diploma and 4 years relevant experience)

Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$101,970.00 - $203,940.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 09/29/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Hartford, CT

Job ID: CVS-R0703839

Employment Type: OTHER

Posted: 2025-09-17T19:59:12