Job Description
Great employees deserve great leadership. Here is your chance to make a real difference in your career. CVS Health is a Fortune 5 Company and we are looking for leaders to make an impact. Due to growth, we are looking for a Benefit Verification Supervisor to join us in our Monroeville location.
The primary responsibility of the Benefits Verification Supervisor is to supervise staff in the Benefits Verification Department, and to provide direction to the staff within Pharmacy operations to ensure to ensure patient benefits are verified in accordance to the company guidelines and that patient expectations are met to achieve exceptional customer service and business profitability.
In order to be successful in this role you'll analyze call/performance statistics and daily workflow to ensure that all production and quality goals are met, coordinate procedural changes, resolve issues/problems as it relates to the department and the company. In regards to the team you'll be supervising, you will evaluate and review their progress, coach, motivate & counsel staff including administering disciplinary action when necessary. To support the management team you'll be involved in interviewing and hiring, directing and implementing department and pharmacy wide projects. You should use your previous supervisory, organizational and production environment skills to be successful in this position.
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We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.
Required Qualifications
- 1+ years of supervisory experience in a related environment.
Preferred Qualifications
- Specialty pharmacy experience.
- Bachelor's Degree within Business, Management or Healthcare related field.
Education
- High School Diploma or GED required
Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.