Vendor Relationship Partner

    • Wilmington, DE


The safety and security of CSC's current and prospective employees, customers, and the communities we serve are our first priority.

Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our prospective candidates.

We are always in search of top talent to join the CSC family. If you are looking for a career change, don't hesitate to apply or reach out to us. We'll have virtual interactions until we are able to move forward again with in-person interactions.

Are you proactive, agile, and interested in long-term stability? That's us.

Position Summary

The Vendor Relationship Partner will work closely with our Product Managers and internal teams to successfully manage our strategic vendor program. Primary responsibilities include, but are not limited to, the oversight of vendor performance, regulatory compliance, marketplace cost superiority, and the development and maintenance of all aspects of a preferred vendor program.

What you will do for us:

  • ICANN and Registry Compliance coordinator

  • Develop a vendor management program

  • Review, author and maintain contract documents, including service level exhibits, and statements of work

  • Develop data analytics to assess and measure vendor performance, risk and costs

  • Create and present reports concerning vendor risk, performance, incidents and other vendor related metrics to management including analysis and recommendations

  • Coordinate and align internal teams to review vendor performance

  • Establish formal process and governance to develop and manage a strategic vendor program which ensures the delivery of strategic alignment, value realization, portfolio management, sponsorship and accountability, risk management, Vendor Management Office (VMO) process and policy adoption

  • Provide exceptional customer service to both internal and external clients

    What technical skills, experience, and qualifications do you need? :

  • An understanding of Total Value Management, Performance Management and Total Quality Management (services, operations, product, supply chain, etc.)

  • Contract and Relationship Management experience

  • Experience in compliance management, risk reduction and process efficiency improvement

  • Experience in data analytics, reporting, and business intelligence

  • Experience in managing a vendor collaboration framework

  • Knowledge of vendor innovation / marketplace differentiation

  • Proficiency in Microsoft Office; Demonstrated advanced Excel skills required (pivot tables, v-lookups, ASAP Utilities, Macros and Formulas)

  • A proven track record of achievement and strong performance

  • Effective written and verbal communications

  • Ability to work independently and function as part of a team, and across teams

  • Strong time management, research & analytical skills

  • Problem-solving skills

  • Exceptional attention to detail

  • Excellent organizational skills

  • Ability to travel as needed

  • Proficiency either through existing or acquired knowledge using Oracle Vendor module

  • Ability to set and execute program goals which align with the Digital Brand Services strategic objectives

  • Experience in Supply Chain or Vendor Management, Domain Management and leadership a plus

    #LI-CS1



    CSC is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are-and we accomplish that by employing experts in every business we serve.

    Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We're better together. Some people call this diversity and inclusion-we call it being genuine. CSC is an equal opportunity employer.

    Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

  • Offering solutions for every phase of the business lifecycle, CSC is a recognized leader for business, legal, tax and digital brand services worldwide.

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