Payments Processor

1 week agoWilmington, DE


Are you passionate about delivering excellent service? So are we.

Payments Processor

Wilmington, DE

If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 7,500+ people around the globe. Since 2010, our business has doubled in value, and you can be a part of this impressive growth!

As a Payments Processor, you will be working with global clients and vendors to assist to register and renew domains. Additionally, you will be supporting clients to process and fulfill orders, handle escalations and problem solve any issues that arise. Most importantly, you will be part of a global leadership team with opportunities to support our clients and team members internationally.

Some of the things you will be doing:

  • Providing excellent customer service to internal teams we support
  • Cooperatively work with global Vendors to complete customer orders by building working relationships
  • Manage both a shared team queue of new work and individual processing queue
  • Partner with team to ensure all of the team's daily orders are completed
  • Provide daily order processing commitments and meet those commitments on a consistent basis
  • Use critical thinking skills to research options and find solutions for client needs
  • Research and analysis of domain name industry related information
  • Partner with internal teams to execute on critical strategic domains projects
  • Collaborate and contribute to process improvement projects in the domain sphere to increase team efficiency
What technical skills, experience, and qualifications do you need?
  • Detail-oriented
  • Produce quality results on a consistent basis
  • Strong prioritization and time management skills, including working to daily/weekly deadlines
  • Tenacious and with strong problem solving skills
  • Comprehension and critical thinking skills
  • Strong organizational skills
  • Ability to work independently and function as part of a team
  • Ability to effectively communicate both verbally and via email with global teams and Vendors
  • Process improvement oriented. Work within and across teams to identify and implement process improvements
  • Able to multitask in changing environments and systems
  • Active change participant. Change happens on a daily basis in our industry
  • Interest in technology and agility at learning new products and features are a plus
  • Microsoft Office skills including MS Excel, Word and Outlook: Beginner
  • Excel - basic formulas (vlookup, conditional formatting, pivot tables)
  • Effectively utilize multiple ordering platforms with speed and efficiency
#LI - CS1


We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, USA, we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business.®

Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We're committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.

  • CSC is a great place to work with smart and dedicated people. We've been voted a Top Workplace every year since 2006.
  • We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
  • CSC offers excellent benefits. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

Careers | CSC ( Visit our careers site to learn more about CSC's diversity and belonging program, as well as our commitment to our clients, communities, and each other.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

Client-provided location(s): Wilmington, DE, USA
Job ID: CorporationService-4955

Perks and Benefits

  • Health and Wellness
    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off
    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement
    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development
    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Leadership Training Program
    • Mentor Program
    • Lunch and Learns
  • Diversity and Inclusion
    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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