JOB DESCRIPTION
Customer Service Representative
Springfield, IL
Monday-Friday, 8:30 am - 5:30 pm
We are seeking a highly motivated, experienced Customer Service Representative for our Springfield, Illinois office to work to help our clients stay in legal compliance by assisting with Motor Vehicle transactions, updating customer records, researching jurisdictional requirements, and assisting with project management. As a Customer Service Representative, you will work in a challenging, fast-paced environment with our corporation, financial, law firm and small business customers to provide them with solutions to fulfill their motor vehicle needs.
Some of the things you'll be doing:
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- Research and analysis of motor vehicle documents
- Uploading client information
- Serve as a liaison between the client and vendors
- Work with internal and external clients
- Prepare estimates of fees and requirements for motor vehicle transactions
- Handling customer billing and invoices
- Communicating results and sending results through internal systems to customers
- Intake and release of vehicle titles via the Collateral Agent System
- Excellent verbal and written communication skills
- Problem solving skills
- Energetic self-starter who thrives in a fast-paced, team oriented environment
- Ability to multitask
- Strong prioritization and time management skills
- Strong attention to detail and accuracy
- Has a \"can do\" attitude and positive outlook
- Flexibility and agility
- Strong computer skills and proficiency in MS Excel
Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
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ABOUT US
We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, USA, we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business.®
Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We're committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.
- CSC is a great place to work with smart and dedicated people. We've been voted a Top Workplace every year since 2006.
- We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
- CSC offers excellent benefits. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
Careers | CSC (cscglobal.com) Visit our careers site to learn more about CSC's diversity and belonging program, as well as our commitment to our clients, communities, and each other.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
- CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
- We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
- CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
- Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.