Global Trainer

    • Wilmington, DE

The safety and security of CSC's current and prospective employees, customers, and the communities we serve are our first priority.

Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our prospective candidates.

We are always in search of top talent to join the CSC family. If you are looking for a career change, don't hesitate to apply or reach out to us. We'll have virtual interactions until we are able to move forward again with in-person interactions.

Are you passionate about delivering excellent service? Ditto.

Global Trainer

Wilmington, DE or Madison, WI

As a Global Trainer, you will be responsible for developing content, designing ELearning modules, and collaborating with multiple teams on their goals. Our Digital Brand Services department is a global team and the person in this role must have flexibility with work hours and the ability to travel internationally if necessary. Our most successful employees are service oriented and work well in a team.

What You'll Do For Us:

  • Design ELearning modules to support both new and existing global employees

  • Establish a knowledge strategy to audit and keep information relevant and up to date

  • Facilitate welcome calls and touchpoints for new hires

  • Develop sustainable and scalable training campaigns

  • Build and maintain effective business relationships with all domain leaders, trainers, workflow coordinators, and area subject matter experts

  • Measure and assess the effectiveness of training through analysis of metrics

  • Provide constructive feedback to training participants through partnership with quality team members, leaders, assessments and observations

  • Create and maintain training records and reports along with measurable goals and objectives

  • Learn technology that is needed to develop trainings and troubleshoot issues if they arise

  • Support corporate training initiatives as needed

  • Partner with the change management specialist to ensure releases have been captured in training and materials have been updated

    What technical skills, experience, and qualifications do you need?

  • Training experience in designing and delivering training in a corporate environment

  • Model employee of the CSC values of service, teamwork, tenacity, agility, and being genuine

  • Project management skills to create trackers and overviews for stakeholders

  • Excellent organizational skills to manage projects and meet deadlines

  • Strong time management, research & analytical skills

  • Effective written and verbal communications

  • Ability to work independently and function as part of a small global team supporting all CSC locations

  • Problem-solving skills

  • Ability to quickly learn new systems, technology and methods

  • Ability to be flexible with hours to accommodate international training needs

    Preferred Qualifications:

  • Articulate, Adobe Captivate or Camtasia knowledge

  • Bachelor's degree in related field

  • SharePoint knowledge

    Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.


    CSC is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are-and we accomplish that by employing experts in every business we serve.

    Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We're better together. Some people call this diversity and inclusion-we call it being genuine. CSC is an equal opportunity employer.

    Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

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