Customer Service Associate (Document Processor)

    • Springfield, IL

The safety and security of CSC's current and prospective employees, customers, and the communities we serve are our first priority.

Due to coronavirus (COVID-19) concerns, we have transitioned to virtual interviews for the foreseeable future. We look forward to all upcoming video and phone interview conversations with our prospective candidates.

We are always in search of top talent to join the CSC family. If you are looking for a career change, don't hesitate to apply or reach out to us. We'll have virtual interactions until we are able to move forward again with in-person interactions.

Enjoy making life easier for your clients?

We do too.

Customer Service Specialist (Document Processor)

Monday - Friday, 9 AM to 6 PM

As a Customer Service Specialist (Document Processor), you will be part of our Litigation Management Services business area.You willwork in a challenging, fast-paced environment with our corporation and law firm customers as well as state and county jurisdictional personnel.Youwill also be researching and processing legal documents and conducting online status searches. This is an ideal position for someone with strong customer service experience who is interested in the legal industry.

Some of the things you will be doing:

  • Review and process legal documents

  • Input key information into applications

  • Conduct online searches to determine status of entities

  • Reasoning and problem solving skills

  • Research and analysis of legal documents

  • Provide excellent customer service to both internal and external clients

    What technical skills, experience, and qualifications do you need?

  • Ability to work in a fast-paced environment

  • Attention to detail

  • Strong comprehension and critical thinking skills

  • The ability to multitask

  • Self-motivation

  • Strong keyboarding and computer skills

  • Ability to communicate effectively verbally and via email

    CSC is the world's leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are-and we accomplish that by employing experts in every business we serve.

    Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We're better together. Some people call this diversity and inclusion-we call it being genuine. CSC is an equal opportunity employer.

    Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

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