Client Service Partner - (m/w/d)

1 month agoLondon, United Kingdom


As a Client Service Partner, you will be responsible for providing clients with business-to-business support on a daily basis; taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with the Product Manager with different duties. This role would suit someone who is internet savvy and we provide full training on the IT security industry so this is a great opportunity for someone seeking a career working with cutting edge technology and global internet branding.

Some of the things you will be doing:

• Building and maintaining client relationships by providing excellent customer service to both internal and external clients

• Providing service support for accounts (handling service issues, invoicing questions and research for individual client requests)

• Managing a portfolio of domain names, trademarks and brand protection business to help protect and secure their global internet brands

• Taking and fulfilling orders, partnering with our clients to become their trusted advisor

• Working with vendors to resolve technical issues and identifying new revenue opportunities/enhancements to product offerings

• Cooperatively work with global vendors to complete internal and external customer orders

• Assisting Product Managers with brand launches, problem-solving, product development and troubleshooting

• Understanding and communicating Industry changes and new product offerings to clients

• Research and analysis of customer data

• Conducting online demonstrations for clients and sales staff

What technical skills, experience, and qualifications do you need?

• Must be fluent in both English and German

• Experience in a similar customer service orientated role is advantageous

• Outstanding written and verbal communication skills

• Strong Microsoft Office skills including MS Excel, Word and Outlook

• Ability to work independently as well as on a team

• Exceptional organizational skills with the ability to prioritize work, unsupervised, under pressure in a busy environment

• Previous experience of producing quality results with a high attention to detail

• Ability to be direct, open, and honest when dealing with customers and co-workers




We are the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. Based in Wilmington, Delaware, USA, we have locations and capabilities in more than 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, with more than 7,500 employees. We are the business behind business.®

Working with us means entering a dynamic, international, and growth-oriented company. Diverse teams give us a competitive advantage and drive innovation. We're committed to attracting, developing, and retaining talented people who create an environment where everyone is valued and respected. CSC is an equal opportunity employer.

  • CSC is a great place to work with smart and dedicated people. We've been voted a Top Workplace every year since 2006.
  • We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
  • CSC offers excellent benefits. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

Careers | CSC ( Visit our careers site to learn more about CSC's diversity and belonging program, as well as our commitment to our clients, communities, and each other.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.


At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.
  • CSC is a great place to work with smart and dedicated people.
  • We have been voted a Top Workplace every year since 2006.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for success sharing, bonus, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package as part of your Total Rewards that includes annual leave, tuition reimbursement, employee referral bonuses, and more.

Client-provided location(s): London, UK; Stockholm, Sweden
Job ID: CorporationService-4948

Perks and Benefits

  • Health and Wellness
    • FSA
    • HSA
    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off
    • Leave of Absence
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement
    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
    • Profit Sharing
  • Professional Development
    • Promote From Within
    • Access to Online Courses
    • Tuition Reimbursement
    • Leadership Training Program
    • Mentor Program
    • Lunch and Learns
  • Diversity and Inclusion
    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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