SharePoint Engineer

Job Title
SharePoint Engineer

Requisition Number
R2560 SharePoint Engineer (Open)

Location
Glendale, Arizona

Additional Locations

Job Information

SUMMARY DESCRIPTION: The SharePoint Administrator/Development Support position is a part of the IT Operations department. Our department maintains and manages several Microsoft Enterprise Technologies. This position will be primarily responsible for additional support of SharePoint and secondary Windows Administration support. The position is responsible for:

1. SharePoint Site Administration;

2. SharePoint Server Administration;

3. Conducting general research on IT technologies related to SharePoint; and

4. Performing other general Windows Administrator duties as assigned.

DUTIES AND RESPONSIBILITIES:

Essential:

1. SharePoint Site Administration, with duties including but not limited to:

  • Site creation, permission management, content management;
  • Gathers requirements, analyzes and implements SharePoint to meet customer and business requirements;
  • Provides guidance to business units on structure of their sites;
  • Implements custom workflow to automate business process;
  • Leads and facilitates information gathering sessions to validate business cases, gathers and documents business and functional objectives ;
  • Manages customer relationships by communicating SharePoint architecture standards and frameworks; answers questions; resolves concerns and issues;
  • Increases organization effectiveness by identifying opportunities to leverage solutions to other engagements;
  • Triages SharePoint incidents
  • Work directly with SharePoint users to resolve, escalate, and reroute SharePoint trouble tickets using standard operating procedures to determine severity and impact;
  • Assists users in leveraging Enterprise Features; and
  • Assists in creating end-user and technical documentation and training material.

2. SharePoint Server Administration, with duties including but not limited to:
  • Supports application development teams and system administrators throughout project lifecycles;
  • Configuration and maintenance of SharePoint Server;
  • Administers & manages the SharePoint farms and databases;
  • Defines, implements, maintains and enforces SharePoint Governance policies;
  • Ensures the integrity and security of SharePoint data in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance;
  • Performs and tests routine SharePoint backups and restores;
  • Anticipates, mitigates, identifies, troubleshoots, and resolves SharePoint problems and escalates incidents as necessary;
  • Performs system monitoring and log analysis;
  • Recommends and performs software upgrades, patches and reconfigurations;
  • Maintains policies and procedures for SharePoint administration;
  • Performs system/process analysis to evaluate security levels, system utilization and growth projections;
  • Identifies and resolves performance or stability issues through performance tuning, proper system design, and patching;
  • Researches, stages and oversees new rollouts and upgrades for various applications and hardware to maximize integrity and efficiency of the system;
  • Supports the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure;
  • Participates in full life-cycle development of SharePoint including planning and execution of tasks related to the evaluation of new SharePoint based initiatives (Upgraded Versions, Third-Party Solutions, Integration with additional Enterprise Systems);
  • Deploys new functionality and/or enhancements to SharePoint functionality;
  • Proactively manages and supports the day-to-day system management tasks such as trouble-shooting, backup management and performance tuning;
  • Participates in the planning and implementation of new SharePoint initiatives which includes interfacing SharePoint to new products, third-party solutions and all enterprise application systems.

3. Conducting general research on current IT technologies related to SharePoint with duties including but not limited to:
  • Conducting research related to updates, patches, upgrades, new software, industry standards, best practices, etc. to keep up-to-date with new SharePoint technologies.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Computer Science, Computer Engineering or related field; and three (3) years of experience with SharePoint in a computer operations environment which must have included support, configuration, development and administration; or, an equivalent combination of education and experience which would provide the required knowledge and abilities.

JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES:
  • Working knowledge of SharePoint Central Admin;
  • Knowledge of Windows Server administration;
  • Working knowledge of Application support and experience with SharePoint and Windows SharePoint Services (WSS);
  • Working knowledge of Nintex Workflow development and deployment;
  • Working knowledge of workflows, both Out of the Box (OOTB) and custom through SharePoint Designer;
  • Working knowledge of defining and executing SharePoint governance;
  • Working knowledge of documenting and maintaining configuration and process information;
  • Working knowledge of handling export/import, backup/restore of SharePoint Farm Site Collections and team sites;
  • Working knowledge of the various roles within a SharePoint environment and knowledge of best-practices with regard to placement of those roles within the environment;
  • Some knowledge of research, analysis and reporting methods;
  • Some knowledge and understanding of views, web parts, security and other customizations;
  • Some knowledge of Microsoft Active Directory, SQL server and networks ;
  • Some knowledge of Windows PowerShell and SharePoint command line tools (STSADM);
  • Some knowledge of Microsoft Internet Information Systems;
  • Some knowledge of installing, configuring, and supporting SharePoint farm environment;
  • Knowledge of research, analysis and reporting methods;
  • Knowledge of SharePoint development and Microsoft Visual Studio .NET;
  • Hands-on software and hardware troubleshooting experience;

Must have authorization to work indefinitely in the US

*LI-BA1
B.S., Knowledge, Skills and Abilities

Required:
Proficient in platform internals, advanced debugging, and root cause analysis skills
Understanding of enterprise server security technologies, networking & security protocols, authentication schemes and technologies Ability to implement of platform upgrades and migrations

Preferred:
Knowledge of more specific platforms and the technology to support them (ie. SAN, NAS, Messaging, SCCM, Active Directory)
Knowledge of automating server image configuration and management.
Image customization and auditing, using shell and batch scripting to further customization, working knowledge of computer hardware, sys prep knowledge, and MS OS configuration Knowledge of basic ITIL framework and processes

Education, Work Experience, Licenses & Certifications

Required:
Bachelor's degree in related area (Computer Science, Information Systems, or related technical discipline) or an equivalent combination of education and experience

Preferred:
5+ years IT work experience working in multiple system environments
Certfication(s) in functional expertise areas such as Microsoft Certified Systems Engineer


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