Inside Physical Damage Representative

Job Title

Inside Physical Damage Representative

Requisition Number

R2023 Inside Physical Damage Representative (Open)


Colorado Springs, Colorado

Additional Locations

Job Information

Job Summary

Under general direction, handles multiple property damage claims, evaluation of subrogation demands from adverse carrier, evaluation of auto & motorcycle damage, negotiation of car damage estimates, out of state losses, and handling of claims coverage issues over the telephone.

Essential Functions / Principal Responsibilities

Investigates, evaluates, negotiates and settles auto, property damage or total loss claims and adjusts claims to conclusion and adjusts claims that require outside field assignments May monitor repairs of damaged vehicles belonging to insureds and third parties.

Handles multiple property damage claims, evaluation of subrogation demands from adverse carriers and out of state losses.

Process payments appropriately and review with supervision beyond authority Prepares file for authority review with supervisor or manager.

Knowledge, Skills and Abilities


Strong analytical, problem-solving and organizational skills.

Basic math and moderate computer skills with technical aptitude to utilize a variety of software applications.

Strong oral and written communication skills.

Ability to type 30 wpm

Strong negotiation skills

Ability to work in a flexible, changing environment.

Proficient in ability to write estimates in computerized estimating systems.

Education, Work Experience, Licenses & Certifications


BS/BA, or equivalent experience

Valid Driver's License


Typically 2+ years of claims experience.

Knowledge of auto repair estimates and systems.

Adjusters license preferred, and may be required by state.

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