Job Title
Inside Physical Damage Appraiser
Requisition Number
R1315 Inside Physical Damage Appraiser (Open)
Location
Colorado Springs, Colorado
Additional Locations
Job Information
Job Summary
Virtual field employee that works within significant limits and authority on assignments of higher technical complexity and coordination; handles multiple property damage claims, evaluation of subrogation demands from adverse carrier, evaluation of auto & motorcycle damage, negotiation of car damage estimates, out of state losses, and handling of claims coverage issues over the telephone.
Essential Functions / Principal Responsibilities
Independently evaluates, negotiates and settles physical damage and total loss claims along with other suffixes (i.e. loss of use, property damage), which requires physical inspection and evaluation.
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Negotiates settlement of claim with insured, third party and attorneys.
Resolve claims coverage issues.
Process payments appropriately and review with supervision beyond authority.
Prepares file for authority review with supervisor or manager.
May prepare small claims court files and attend hearings; perform on-scene diagrams.
Core – Customer Focus (Developing), Core – Innovation (Developing), Core – Knowing the Business (Developing), Core – Results Orientation (Developing), Core – Teamwork & Collaboration (Developing), Functional – Automotive Repair (Developing), Functional – Negotiation (Developing), Functional – Time Management (Developing), Knowledge, Skills and Abilities
Required:
Possesses demonstrated technical knowledge and skills reflective of successful progression through job family levels, inclusive of auto-body repair practices and procedures.
Strong and effective negotiation skills Strong analytical, problem-solving and organizational skills.
Basic math and working computer skills with technical aptitude to utilize a variety of software applications.
Strong oral and written communication skills.
Ability to work in a flexible, changing environment.
Ability to work independently, be self-motivated and goaloriented.
Proficient in ability to write estimates in computerized estimating systems.
Education, Work Experience, Licenses & Certifications
Required:
Knowledge of auto repair estimates and systems.
BS/BA, or equivalent experience
Valid Driver’s License
Preferred:
Typically 3+ years of claims experience.
Adjusters license, and may be required by state.