Homeowner Large Loss Field Adjuster

Job Title

Homeowner Large Loss Field Adjuster

Requisition Number

R1934 Homeowner Large Loss Field Adjuster (Open Date: 08/23/2017)

Location

California - Home Teleworkers

Additional Locations

Job Information

Essential Functions / Principal Responsibilities

  • Responsible for the investigation and evaluation of extremely complex, high-value property claims requiring expert knowledge of construction techniques and processes.
  • Must coordinate and direct outside experts in determining the cause of loss and potential subrogation opportunities as well determining engineering issues. Extensive travel by car and/or plane.
  • Handles multiple states and must understand the laws and regulations of each.

Responsible for resolution of large complex claims that many times do not present a clear-cut solution.

  • Must determine a course of action and negotiate with public adjusters and attorneys.
  • Resolution may require use of experts such as attorneys or appraisers.
  • Responsible for evaluation of personal property losses associated with dwelling losses.
  • Determines or oversees vendors who determine damaged from undamaged property, assess repairability and price the value of each item claimed.
  • Assesses building damage, determines the scope of necessary repairs and writes an estimate to rebuild the home.
  • Negotiates with insureds, contractors, engineers and public adjusters to arrive at an agreed cost-of-repair.
  • Consults with outside legal counsel on complex coverage issues.
  • Responsible for analyzing and recommending course of action and settlement authority, presenting this information on high-value claims to Senior Management/Loss Committee for authority.
  • Has a high settlement authority and the ability to make decisions involving damage assessment and evaluation.
  • Participates in legal processes, including acting as Person Most Knowledgeable for Examination under oath or as representive for CSAA IG for subrogation and similar legal processes.
  • Provides technical guidance to lower-level adjusters; may include training development and delivery.
  • Acts as Subject Matter Expert.

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CSAA123

Knowledge, Skills and Abilities

Required:

Proficient with Xactimate repair estimating system

In-depth understanding of home repair process

Understanding of multi-state policy fair claims settlement practices

Strong analytical and problem solving skills

Proven customer service skills

Strong negotiation skills

Effective organizational and time management skills

Ability to type 30 wpm

Strong written and verbal communication skills

Education, Work Experience, Licenses & Certifications

Required:

BA/BS or equivalent combination of education and experience

5+ years homeowner claims experience

2-3 years experience with Xactimate or similar estimating system

Valid driver's license with insurable driving record

Ability to acquire DOI adjusting license in the states where required


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