Claims Service Representative

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Job Title

Claims Service Representative

Requisition Number

R1301 Claims Service Representative (Open)

Location

Oklahoma City, Oklahoma

Additional Locations

Job Information

Job Description

Join our growing team! CSAA Insurance Group, a AAA insurer, is now looking for career minded individuals interested in becoming claims professionals. We are a premier AAA insurer and our Claims Service Adjusters handle non injury auto claims in a regional claims operations center.

We offer standard benefits PLUS:

  • Paid training
  • Paid time off
  • Paid volunteerism
  • Employee Recognition Programs
  • Membership and insurance discounts
  • $ for $ match up to 6% on your 401(k)
  • Tuition Reimbursement
  • Opportunity for advancement
  • Complete sponsorship for obtaining your adjusters license
  • On-site Wellness Programs

We are proud of our Diversity and Inclusion programs (100% Corporate Equality Index) and our commitment to safety and the environment.

We are the primary face and owner of the AAA claim experience

Our Claims Service Adjusters are solution specialists. From the first point of contact through final resolution we take care of our members through the claim process.

Our team works with people who have been in a car accident. As a AAA adjuster, you investigate the accident, determine who is at fault, and make the final decision on who gets paid.

$40,123 annually (higher salary may be available for candidates with previous auto claims experience)

Knowledge and Skills:

Ability to communicate effectively over the telephone using active listening skills

Customer service, decision making, analytical, problem-solving, negotiation and time management skills

Strong computer skills

Ability to function in a team environment

  • LI-SH1

CSAA123

Required:

1-2 years customer service experience

Ability to type 30 wpm

May require Adjuster’s license (state-specific)

Good command of the English language

Ability to work extended hours and / or weekends

Preferred:

4 year college degree completed and Bachelor degree received

Bilingual a plus


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