Claim Service Adjuster

Job Title

Claim Service Adjuster

Requisition Number

R1896 Claim Service Adjuster (Open)


Mt Laurel, New Jersey

Additional Locations

Job Information

Job Description

Join our growing team! CSAA Insurance Group, a AAA insurer, is now looking for career minded individuals interested in becoming claims professionals. We are a premier AAA insurer and our Claims Service Adjusters handle non injury auto claims in a regional claims operations center.

We offer standard benefits PLUS:

  • Paid training
  • Paid time off
  • Paid volunteerism
  • Employee Recognition Programs
  • Membership and insurance discounts
  • $ for $ match up to 6% on your 401(k)
  • Tuition Reimbursement
  • Opportunity for advancement
  • Complete sponsorship for obtaining your adjusters license
  • On-site Wellness Programs

We are proud of our Diversity and Inclusion programs (100% Corporate Equality Index) and our commitment to safety and the environment.

We are the primary face and owner of the AAA claim experience

Our Claims Service Adjusters are solution specialists. From the first point of contact through final resolution we take care of our members through the claim process.

Our team works with people who have been in a car accident. As a AAA adjuster, you investigate the accident, determine who is at fault, and make the final decision on who gets paid.

$44,694 annually (higher salary may be available for candidates with previous auto claims experience) + 8% differential for bilingual English / Spanish

Knowledge and Skills:

Ability to communicate effectively over the telephone using active listening skills

Customer service, decision making, analytical, problem-solving, negotiation and time management skills

Strong computer skills

Ability to function in a team environment



Meet Some of CSAA Insurance Group's Employees

Jose C.

Business Consultant

Jose is in charge of understanding every disruption that takes place in the industry, then formulating a plan to continue helping clients succeed in spite of those issues.

Caitlin C.

Senior Casualty Specialist

Caitlin works directly with CSAA Insurance Group company clients to coordinate settlements in every personal injury issue that comes across her desk in a given day.

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