Senior Manager, Social Media

Credit Karma is looking for a Senior Manager of Social Media, working closely with our in-house creative team and performance marketing team to manage strategic, high impact social campaigns across key channels.  Our ideal candidate is as at home analyzing data to understand how a campaign or creative is performing as briefing and working with art directors, copywriters, and our video team. 

What You'll Get to Do:

  • Manage and direct Credit Karma’s social media and community strategy
  • Develop innovative social media campaigns aimed at driving key business objectives including, in close partnership with the performance marketing team, new member acquisition and raising awareness and usage of product lines
  • Develop strategies to create highly engaging content that moves the needle
  • Monitor and activate Credit Karma’s biggest online influencers and enthusiasts
  • Manage a team of social media and community addicts who are passionate about Credit Karma’s mission to help people take control of their financial identity
  • Set challenging but achievable goals for the Community Team and report regularly on progress
  • Work closely with other Credit Karma teams to support go-to-market strategies for new products and initiatives.
  • Ensure effective customer service on Credit Karma’s social channels 

What's Great About it:

  • You’ll get to join a team of social media nerds at a company with 60 million enthusiastic members
  • You’ll be among the first to hear and act on feedback directly from the Credit Karma community
  • You’ll be encouraged to brainstorm and try new, creative ideas in social media and community. Seriously — the more creative the better
  • You’ll be supporting a brand that people love 

Our Ideal Candidate:

  • 5+ years’ social media and online community experience
  • 3-5 years’ experience leading a team of social and/or community managers
  • Experience in the financial or other highly regulated industry is a plus
  • Leader with proven ability to motivate and develop direct reports, communicate effectively with others, and establish credibility with senior management
  • A track record of creative social media programs

#LI-CH1

Meet Some of Credit Karma's Employees

Kyle G.

Analytics

Kyle works behind the scenes as a revenue analyst to provide Credit Karma’s members with personalized offers that help them optimize their finances.

Jonathan C.

Product

Jonathan works cross-functionally to develop products that help people feel in control of their credit, their options, and their futures.


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