Senior Manager, Credit Card Partnerships

Credit Karma is seeking an analytical, driven and results-oriented individual to help lead its partnerships and business forward.  In this role, you will use your relationship management experience to develop and deepen partnerships with credit card partners, ranging from startup fintechs to the largest financial institutions in the world.  Given your expertise digital marketing, consumer lending, and strategic thinking, you will work cross-functionally with product, analytics and marketing teams to help shape the overall strategy for the credit card business.  Through your efforts developing our partnerships, you will help deliver the mission of making financial progress possible for Credit Karma's more than 75 million members.

What the job entails

  • Lead communications and serve as primary point of contact for credit card partner relationships
  • Promptly, professionally and thoughtfully manage partner needs and requests in a fast-paced environment. Also has the ability, acumen and comfort to know when and how to say “no” to partners when necessary
  • Leverage internal and external data to develop business recommendations that generate value for credit card partners and Credit Karma
  • Partner with internal Operations team to ensure high-quality delivery of our partners' marketing strategies
  • Regularly review performance dashboards to identify and escalate business opportunities and risks
  • Use business acumen, analytical skills and relationship experience to market and execute complex initiatives, such as onboarding new partners or developing integrations with existing partners
  • Ability to execute cross-functionally within our organization while multi-tasking various internal and external requests, you are the hub of many spokes within CK
  • Play a key role in guiding strategy for your vertical by providing perspectives regarding industry trends and partner needs/priorities to your cross-functional teammates   

Our ideal candidate

  • Has 3+ years of experience in credit card customer acquisition, media buying or digital marketing
  • Adept at collecting, analyzing and synthesizing data to support strategies and communications internally and externally
  • Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in verbal and written communications   
  • Incredibly responsive and solution-oriented -- operates at a high tempo and has an unrelenting drive to see efforts through to positive impacts on our members and partners
  • Hyper-focused on partner satisfaction and substantial experience developing and managing complex relationships, preferably proven by at least 3+ years of experience in a client or partner-facing role in a sales/consulting/business development capacity
  • Highly organized and detail-oriented -- able to successfully manage complex projects
  • Thrives in ambiguity -- requires minimal oversight and can independently and thoughtfully develop and implement recommended approaches to complex problems
  • Able to quickly understand partners' businesses and priorities and use that knowledge to advance the goals of our partners and our business
  • Both curious and creative, consisting seeking out ways to improve our partnerships and business  
  • Ability to work cross-functionally and assert influence internally/externally
  • Team player that doesn’t view fun and work as mutually exclusive  
  • Bachelor's Degree in Business, Marketing, or a related field from an accredited college or university and/or 7+ years relevant work experience

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Meet Some of Credit Karma's Employees

Kyle G.

Analytics

Kyle works behind the scenes as a revenue analyst to provide Credit Karma’s members with personalized offers that help them optimize their finances.

Maria P.

Engineering

As a full-stack engineer, Maria does everything from back end to front end testing. She works hard to build scalable, testable, and maintainable products that Credit Karma’s members find easy to use.


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