Senior Ad Operations Analyst

Credit Karma is working to make financial progress possible for everyone. Data and analytics play a pivotal role in this mission and every part of our business – informing new product design, driving marketing efficiency, and powering the recommendations we personalize to each of our 60 million members.

We’re looking for a Senior Ad Operations Analyst to drive the growth and optimization of financial product recommendations across the Credit Karma platform. If you love tackling complex, large-scale analytics challenges, this role could be for you.

What you’ll do:

  • Optimize the performance of the Credit Karma recommendation engine from a holistic level - rather than by vertical or by placement
  • Support cross-functional business partners by figuring out how our recommendation system can be used to meet business objectives
  • Predict revenue impact from changes in pricing, underwriting, approval models, and user behavior
  • Work closely with engineering and data science teams to improve the technology and models that drive recommendations
  • Provide feedback to the product and design teams on how changes in the product impact our recommendations and give guidance on how to improve that experience
  • Develop hypotheses and run experiments around what recommendations drive better outcomes for our members
  • Support ongoing analysis and monitoring of revenue funnels across the platform

What’s great about it:

  • You’ll get to solve highly analytical problems and have a direct impact on the bottom line
  • The role is highly cross-functional, which means you get to work with engineering, business development, product, and data science
  • The impact of your work will be highly visible, with the executive team as key stakeholders
  • Your work will help us design better products, improve user experience, and inform overall business strategy

What we expect:

  • 3+ years of relevant experienceBS/MS in Business, Economics, Engineering, Math, Stats, or equivalent experience
  • Ability to problem-solve and understand key drivers of the business
  • Desire to communicate complex problems in simple terms
  • Strong SQL or Excel skills with the ability to learn R, Python and other analytic tools


Meet Some of Credit Karma's Employees

Jonathan C.


Jonathan works cross-functionally to develop products that help people feel in control of their credit, their options, and their futures.

Kyle G.


Kyle works behind the scenes as a revenue analyst to provide Credit Karma’s members with personalized offers that help them optimize their finances.

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